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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.817153484447463768 (813 reviews)

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3.82

Based on 813 reviews, last reviewed 15th Jun 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

20%

Latest highest rating:

5

Good rates on foreign credit card purchases Good rates on foreign credit card purchases plus points of value. Whats app easy to manage and use. Reviewed on: 15th June 2026

Latest lowest rating:

1

Fraudulently charged fees to correct their mistake Virgin money took a direct debit from my account despite the balance being £0 and the direct debit being cancelled. When I went on their app I request... Read more Reviewed on: 13th June 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (813)

Make sure its memorable

When setting up account, as well as a Username you also need a password and pass number so make sure they are all memorable as it's quite a long procedure to change the information. Which is good security as one off codes also have to be entered, these are send to your mobile. Reviewed on: 28th January 2017

Fantastic

The Virgin Credit card is so easy to manage on line. Great offers and entrance to the lounge Reviewed on: 27th January 2017

Using Credit Card Service

like the website, never had any issues, good interest free period. Reviewed on: 25th January 2017

Overall Good

Overall quite good, easy to use, good offer for 2 years. Reviewed on: 25th January 2017

Highly recommended.

Fast, informative process when I wanted to make a balance transfer on my credit card. Great interest free period, all contact has been brilliant. Reviewed on: 24th January 2017

Good all round service

Service is good and contacting Virgin money is not difficult. However the day to day use of the website could be made easier. it doesn't seem to be as user friendly as other similar interfaces. Reviewed on: 24th January 2017

Rewarding card service

Virgin have provided me with a generous credit limit along with useful offers throughout the time i've held a card with them. Would recommend. Reviewed on: 24th January 2017

Brand is everything....

When I first jumped on the 'Virgin Money' band wagon more than 2 years ago, I was trepidatious... Was this just another example of a very successful well known brand launching into unnecessary territory, merely to make a profit? I couldn't have been more wrong, Virgin Money offers customer service like no other high street bank or building society - never have I ever left Branch or finished a telephone banking conversation without knowing that my feelings matter. For example, I was 19 when I applied for my first credit card, I was very green (unashamedly, I still am), I had no idea about 'minimums', 'balance transfers', 'limits' or any of the other jargon that comes with a credit service - but I know that when I get confused, if I ever find myself confused - I ring the number on the back of my card, and within 5 minutes my question is answered and there's a smile on my face - Some people may say that telephone banking and call centres are cold and impersonal - but somehow, Virgin money have mastered this and leave me ending the call with a smile on my face. Do they offer the biggest line of products on the market? No, but what they do offer is quality and a genuine care for the customer - Bravo VM, you really know how to keep this 21 year old happy. :) Reviewed on: 23rd January 2017

Quick, great customer service, happy customer

I couldn't recommend Virgin Money more. The intial decision for them was quick, almost instant, and customer service has been fantastic whenever I have needed them. Reviewed on: 22nd January 2017

Very easy to apply and easy to digest

The application process was pain free with all communications being easy to digest, giving only the information required and minimal jargon. Website account is clean and user friendly. Overall good experience Reviewed on: 18th January 2017

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