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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.85 (806 reviews)

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3.85

Based on 806 reviews, last reviewed 18th Apr 2026

50% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Excellent balance transfer rates Excellent balance transfer rates, got me out of a tough time without incurring additional interest Reviewed on: 18th April 2026

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (806)

Great card, great service!

Very pleased with the service and interest rate I have on my credit card. I have had problems with other providers but not Virgin and am very happy to remain a customer. Reviewed on: 1st February 2017

excellent monthly offers

I have been a Virgin creditcard holder for 6 months, long interest free periods and excellent monthly offers, i.e. money transfers (basically a loan) @ 1.5% - outstanding Reviewed on: 30th January 2017

Accessible customer service & high security measures

Whenever I had an issue it had been very easy to get in touch with VM customer service; they must employ sufficient number of consultants as I had never had to wait too long to speak to someone about an issue I had. They had dealt with my queries and problems professionally and efficiently. Plus they take security very seriously and check your identity by employing various adequate measures. If there is any transaction on your account which they are not sure of, their team get in touch with you immediately to verify its authenticity. As a customer I have an easy access to my account via internet banking - can pay my bills, transfer money, see the latest transactions, read latest news and learn new offers, etc. All in all it has been for me a good experience with VM so far. Reviewed on: 29th January 2017

Make sure its memorable

When setting up account, as well as a Username you also need a password and pass number so make sure they are all memorable as it's quite a long procedure to change the information. Which is good security as one off codes also have to be entered, these are send to your mobile. Reviewed on: 28th January 2017

Fantastic

The Virgin Credit card is so easy to manage on line. Great offers and entrance to the lounge Reviewed on: 27th January 2017

Using Credit Card Service

like the website, never had any issues, good interest free period. Reviewed on: 25th January 2017

Overall Good

Overall quite good, easy to use, good offer for 2 years. Reviewed on: 25th January 2017

Highly recommended.

Fast, informative process when I wanted to make a balance transfer on my credit card. Great interest free period, all contact has been brilliant. Reviewed on: 24th January 2017

Good all round service

Service is good and contacting Virgin money is not difficult. However the day to day use of the website could be made easier. it doesn't seem to be as user friendly as other similar interfaces. Reviewed on: 24th January 2017

Rewarding card service

Virgin have provided me with a generous credit limit along with useful offers throughout the time i've held a card with them. Would recommend. Reviewed on: 24th January 2017

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