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Virgin Money: Credit Cards reviews

3.79
Based on 798 reviews, last reviewed 13th Jun 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
19%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025
Kirsten O's avatar
Kirsten O

Latest lowest rating:

1

Disgusted with fees Purchased a product from an overseas seller and while I understand there are international transaction fees I wasn't expecting $130 for a computer to ... Read more Reviewed on: 11th March 2025
Lex T's avatar
Lex T

About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (798)

Fabulous Easy Friendly Service

5
It's absolutely wonderful to have a credit card with such easy to use access. Virgin always keep me fully up to date with offers applicable to me and I like the ease of logging on to check balances etc. It's nice to know that the team are on hand at any point to help with any queries we have. It's also a wonderful thing to have offers and competitions and treats aimed at us - so few services give 'something back' to the customer any more. Thank you Reviewed on: 2nd February 2017

Fantastic service!

5
I opened a virgin money account so that i could sort out my finances so that i am able to become debt free in the future. Virgin money is helping me with this and i am already in a better position than i was before. The process was simple and easy to use and the service was prompt and i am very happy! Reviewed on: 2nd February 2017

Great card, great service!

4
Very pleased with the service and interest rate I have on my credit card. I have had problems with other providers but not Virgin and am very happy to remain a customer. Reviewed on: 1st February 2017

excellent monthly offers

5
I have been a Virgin creditcard holder for 6 months, long interest free periods and excellent monthly offers, i.e. money transfers (basically a loan) @ 1.5% - outstanding Reviewed on: 30th January 2017

Accessible customer service & high security measures

4
Whenever I had an issue it had been very easy to get in touch with VM customer service; they must employ sufficient number of consultants as I had never had to wait too long to speak to someone about an issue I had. They had dealt with my queries and problems professionally and efficiently. Plus they take security very seriously and check your identity by employing various adequate measures. If there is any transaction on your account which they are not sure of, their team get in touch with you immediately to verify its authenticity. As a customer I have an easy access to my account via internet banking - can pay my bills, transfer money, see the latest transactions, read latest news and learn new offers, etc. All in all it has been for me a good experience with VM so far. Reviewed on: 29th January 2017

Make sure its memorable

4
When setting up account, as well as a Username you also need a password and pass number so make sure they are all memorable as it's quite a long procedure to change the information. Which is good security as one off codes also have to be entered, these are send to your mobile. Reviewed on: 28th January 2017

Fantastic

5
The Virgin Credit card is so easy to manage on line. Great offers and entrance to the lounge Reviewed on: 27th January 2017

Using Credit Card Service

5
like the website, never had any issues, good interest free period. Reviewed on: 25th January 2017

Overall Good

4
Overall quite good, easy to use, good offer for 2 years. Reviewed on: 25th January 2017

Highly recommended.

5
Fast, informative process when I wanted to make a balance transfer on my credit card. Great interest free period, all contact has been brilliant. Reviewed on: 24th January 2017

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