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Eliza Grodzka

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Review of the Virgin Money, Credit Cards:
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Accessible customer service & high security measures

4
Whenever I had an issue it had been very easy to get in touch with VM customer service; they must employ sufficient number of consultants as I had never had to wait too long to speak to someone about an issue I had. They had dealt with my queries and problems professionally and efficiently. Plus they take security very seriously and check your identity by employing various adequate measures. If there is any transaction on your account which they are not sure of, their team get in touch with you immediately to verify its authenticity. As a customer I have an easy access to my account via internet banking - can pay my bills, transfer money, see the latest transactions, read latest news and learn new offers, etc. All in all it has been for me a good experience with VM so far. Reviewed on: 29th January 2017

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