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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (799 reviews)

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3.78

Based on 799 reviews, last reviewed 21st Aug 2025

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

No stress

When I first got my card after my balance transfer I set up my direct debit. But it was not In time for my first payment Coming out which I didnt realise. I then got a charge and lost all my promotional percs I had with the card. I phoned up VIRGIN and feared the worst. They happily refunded my charge and set up my promotional percs again with no fuss whatsoever I was very happy and surprised with the level of cutomer service I recieved thank you virginmoney Reviewed on: 7th February 2017

Great product

The Manchester United credit card is a great product Reviewed on: 7th February 2017

Recommended!

Easy to switch and transfer funds. Website / online portal is easy to register and navigate once in. Email correspondence is clear and concise and relevant. Reviewed on: 6th February 2017

I wouldn't look for a credit card with anyone else

The balance transfer credit card is a very good thing. I wouldn't look for a credit card anywhere else. Virgin money is the best place to be. I am looking at moving my bank account to them too. Reviewed on: 6th February 2017

Speedy and cool!

Extremely easy to set up and lots of fabulous credit card designs to choose from. Thanks Virgin Money! Reviewed on: 6th February 2017

Generous and Convenient

With a generous interest-free period on purchases and a very easy to use online banking system, this is one of the most convenient and appropriate credit cards I have used. Reviewed on: 5th February 2017

Fast, friendly, efficient

I recently moved my credit card to Virgin Money, the service was seamless, the communication clear and helpful and the product has just the right features with the added bonus of using VM lounges in some City centres. Reviewed on: 4th February 2017

Great Customer Service!

I needed to contact Virgin Money about a query, and was able to be connected to an advisor very quickly. The advisor was super-friendly and ever so helpful. It was a great experience. Reviewed on: 3rd February 2017

Fast & Easy

Very easy to apply, immediate response. Great after service support and pretty much everything available online. A mobile app would be nice though. Reviewed on: 2nd February 2017

Excellent customer service

Website excellent to use, easy navigation. Great communication regarding account activity and when I've had to speak to an employee they have always done everything to help. Reviewed on: 2nd February 2017

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