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Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.96 (782 reviews)

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3.69

Based on 782 reviews, last reviewed 15th Nov 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Good cashback when using Credit Card Credit Card gives the opportunity to use cashback. There's a good variety of shops that offer cashback when using Virgin Money Credit Card. I've never... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

International transaction fee? International transaction fee? $170? Wow! No fine line when this card would charge you international transaction fee. The charged me for $145 annual f... Read more Reviewed on: 15th November 2024

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (782)

Fantastic

The Virgin Credit card is so easy to manage on line. Great offers and entrance to the lounge Reviewed on: 27th January 2017

Using Credit Card Service

like the website, never had any issues, good interest free period. Reviewed on: 25th January 2017

Overall Good

Overall quite good, easy to use, good offer for 2 years. Reviewed on: 25th January 2017

Highly recommended.

Fast, informative process when I wanted to make a balance transfer on my credit card. Great interest free period, all contact has been brilliant. Reviewed on: 24th January 2017

Good all round service

Service is good and contacting Virgin money is not difficult. However the day to day use of the website could be made easier. it doesn't seem to be as user friendly as other similar interfaces. Reviewed on: 24th January 2017

Rewarding card service

Virgin have provided me with a generous credit limit along with useful offers throughout the time i've held a card with them. Would recommend. Reviewed on: 24th January 2017

Brand is everything....

When I first jumped on the 'Virgin Money' band wagon more than 2 years ago, I was trepidatious... Was this just another example of a very successful well known brand launching into unnecessary territory, merely to make a profit? I couldn't have been more wrong, Virgin Money offers customer service like no other high street bank or building society - never have I ever left Branch or finished a telephone banking conversation without knowing that my feelings matter. For example, I was 19 when I applied for my first credit card, I was very green (unashamedly, I still am), I had no idea about 'minimums', 'balance transfers', 'limits' or any of the other jargon that comes with a credit service - but I know that when I get confused, if I ever find myself confused - I ring the number on the back of my card, and within 5 minutes my question is answered and there's a smile on my face - Some people may say that telephone banking and call centres are cold and impersonal - but somehow, Virgin money have mastered this and leave me ending the call with a smile on my face. Do they offer the biggest line of products on the market? No, but what they do offer is quality and a genuine care for the customer - Bravo VM, you really know how to keep this 21 year old happy. :) Reviewed on: 23rd January 2017

Quick, great customer service, happy customer

I couldn't recommend Virgin Money more. The intial decision for them was quick, almost instant, and customer service has been fantastic whenever I have needed them. Reviewed on: 22nd January 2017

Very easy to apply and easy to digest

The application process was pain free with all communications being easy to digest, giving only the information required and minimal jargon. Website account is clean and user friendly. Overall good experience Reviewed on: 18th January 2017

great product works well for me

i feel that Virgin has covered all the bases and this card works well with my lifestyle Reviewed on: 17th January 2017

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