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Virgin Money: Credit Cards reviews

3.71
Based on 790 reviews, last reviewed 11th Mar 2025
300% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Love the balance transfer card I got the balance transfer credit card and it's been a lifesaver, very generous with their 0% transfer offers Reviewed on: 6th March 2025
Smam's avatar
Smam

Latest lowest rating:

1

Disgusted with fees Purchased a product from an overseas seller and while I understand there are international transaction fees I wasn't expecting $130 for a computer to ... Read more Reviewed on: 11th March 2025
Lex T's avatar
Lex T

About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (790)

Secure and up front

5
Really happy with my experience with Virgin money credit card for balance transfers - I used a 0% for 3 years offer. Everything explained in plain English, and transfers, direct debits and one-off payments easy to complete over secure website. Phone calls from customer service to approve some higher risk transfers add extra layer of trust. Reviewed on: 7th February 2017

No stress

5
When I first got my card after my balance transfer I set up my direct debit. But it was not In time for my first payment Coming out which I didnt realise. I then got a charge and lost all my promotional percs I had with the card. I phoned up VIRGIN and feared the worst. They happily refunded my charge and set up my promotional percs again with no fuss whatsoever I was very happy and surprised with the level of cutomer service I recieved thank you virginmoney Reviewed on: 7th February 2017

Great product

4
The Manchester United credit card is a great product Reviewed on: 7th February 2017

Recommended!

5
Easy to switch and transfer funds. Website / online portal is easy to register and navigate once in. Email correspondence is clear and concise and relevant. Reviewed on: 6th February 2017

I wouldn't look for a credit card with anyone else

5
The balance transfer credit card is a very good thing. I wouldn't look for a credit card anywhere else. Virgin money is the best place to be. I am looking at moving my bank account to them too. Reviewed on: 6th February 2017

Speedy and cool!

5
Extremely easy to set up and lots of fabulous credit card designs to choose from. Thanks Virgin Money! Reviewed on: 6th February 2017

Generous and Convenient

5
With a generous interest-free period on purchases and a very easy to use online banking system, this is one of the most convenient and appropriate credit cards I have used. Reviewed on: 5th February 2017

Fast, friendly, efficient

5
I recently moved my credit card to Virgin Money, the service was seamless, the communication clear and helpful and the product has just the right features with the added bonus of using VM lounges in some City centres. Reviewed on: 4th February 2017

Great Customer Service!

5
I needed to contact Virgin Money about a query, and was able to be connected to an advisor very quickly. The advisor was super-friendly and ever so helpful. It was a great experience. Reviewed on: 3rd February 2017

Fast & Easy

5
Very easy to apply, immediate response. Great after service support and pretty much everything available online. A mobile app would be nice though. Reviewed on: 2nd February 2017

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