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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (799 reviews)

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3.78

Based on 799 reviews, last reviewed 21st Aug 2025

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Good customer service & great introductory deals

The card was attractive due to an generous interest-free money transfer introductory offer. The interest rate does then rise to a higher level. The customer service has been great and friendly, though. Reviewed on: 3rd May 2017

No issues

No issues, good amount of time with no interest. Reviewed on: 1st May 2017

Reply from Virgin Money Hi Martin, thanks for getting in touch! Glad to hear you were happy with the application process and hope you enjoy using your new Credit Card! Thanks, Jane Response date: 2nd May 2017

Hassle free borrowing

A brilliantly put together online experience for applying for a credit card - the whole experience was easy and would recommend to anyone. A lot better and easier than other providers I've dealt with in the past. Reviewed on: 21st April 2017

Reply from Virgin Money Hi Danielle, it’s good to hear you’re happy with your new Credit Card! If there’s anything at all we can help with just get in touch. Thanks, Jane Response date: 21st April 2017

very reliable, always offers

never had a problem with virgin money from the start. everything was easy to set up. Reviewed on: 4th April 2017

Reply from Virgin Money Hi Kelly, great to hear you’re happy with your Credit Card! Just get in touch with us if you have any queries. Thanks, Jane Response date: 4th April 2017

Quick, easy application

Application was easy and account opened swiftly. Appropriate limit applied to the account and excellent promotional offers. Very pleased. Reviewed on: 10th February 2017

Great rates, easy processes

I applied for this credit card to pay for my wedding. My (now) wife and I were shopping and found the perfect rings for us at our local jewelers. We went for dinner to think everything through and before the starters were brought out to us we had a decision and the credit card was on its way. Six weeks later we had the rings ready in time for our big day! The, quite frankly, amazing interest rate of 0% APR on purchases for 30 months meant that we could take the stress out of paying for everything by spreading our payments out, and even go on our honeymoon to see the Northern Lights! Reviewed on: 9th February 2017

Reply from Virgin Money Hi Abigail. It’s so lovely to hear your feedback! Glad we were able to help make all the planning for your special day that little bit easier. I hope you and your wife have an amazing honeymoon! Thanks again, Jane. Response date: 10th February 2017

fabulous product

I have a 0% card. I have an easy online account so I can see exactly where the account is. I was able to sort both a balance transfer and a payment into an account. It is super easy to manage and the emails and communication from virgin is brilliant and has a personal friendly touch. All this and access to their lounges too. awesome. Reviewed on: 9th February 2017

Good Rates and Good Offers

Always good rates and offers. Happy With customer service. Reviewed on: 9th February 2017

Great service

Easy to use and great benefits - love the virgin money lounges! Reviewed on: 8th February 2017

Secure and up front

Really happy with my experience with Virgin money credit card for balance transfers - I used a 0% for 3 years offer. Everything explained in plain English, and transfers, direct debits and one-off payments easy to complete over secure website. Phone calls from customer service to approve some higher risk transfers add extra layer of trust. Reviewed on: 7th February 2017

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