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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.85 (806 reviews)

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3.85

Based on 806 reviews, last reviewed 18th Apr 2026

50% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Excellent balance transfer rates Excellent balance transfer rates, got me out of a tough time without incurring additional interest Reviewed on: 18th April 2026

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (806)

fantastic offer

Offering the best balance transfer offer I could find. Easy to use online and always fast service. Reviewed on: 30th August 2016

Fine

Haven't had any issues since I've had the card. Reviewed on: 30th August 2016

Brilliant for balance transfers and transfer offers!

Brilliant for balance transfers and transfer offers! Just doesn't offer points on spending so don't use every day. Reviewed on: 28th August 2016

Shocking Customer services

The worse customer service EVER - Long wait times, bad systems, never fulfil obligations although I love the brand there is no way I would recommend them at the moment. If I could give them no stars I would Reviewed on: 26th August 2016

Poor credit card

Our credit card keeps getting stopped due to supposed suspicious transactions but all transactions are very standard. No point in having this credit card if you can't use it! Rubbish! Reviewed on: 26th August 2016

great customer serviuce

fantastic customer service delivered Reviewed on: 24th August 2016

Promotional offers.

Did a balance transfer with 0% interest for a year whilst already in another deal. I had an email to inform me of the offer and I range up to do it. The customer service was excellent and answered all my questions. Reviewed on: 26th June 2016

excellent

best rate, and excellent bonus benefits Reviewed on: 9th June 2016

DD cancelled for no reason

DD was set up to pay into the account, but once money was paid in it was shortly transferred back and resulting in being charged for outstanding payments. Even though the money was available and had been move across into the account. Wouldn't give us back the interest that was charge on it, even though we had evidence showing that there were funds available. Reviewed on: 3rd May 2016

helpful in times of need.

I found the staff kind and understanding and they are very quick to resolve any issues. Reviewed on: 28th April 2016

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