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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (799 reviews)

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3.78

Based on 799 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

excellent

best rate, and excellent bonus benefits Reviewed on: 9th June 2016

DD cancelled for no reason

DD was set up to pay into the account, but once money was paid in it was shortly transferred back and resulting in being charged for outstanding payments. Even though the money was available and had been move across into the account. Wouldn't give us back the interest that was charge on it, even though we had evidence showing that there were funds available. Reviewed on: 3rd May 2016

helpful in times of need.

I found the staff kind and understanding and they are very quick to resolve any issues. Reviewed on: 28th April 2016

Fantastic

The latest balance transfer rate from Virgin is outstanding. From the moment that I applied to the card arriving and the balance transfer taking place was only 4 days. I will save over £400 this year alone. Reviewed on: 26th April 2016

No Brainer

If you've a balance on a card that you're paying interest on, transfer it to Virgin. Quick, easy, and your statement every month tells you EXACTLY when your interest free period ends, so there's no danger of accidentally being charged interest cos you don't clear it in time. Reviewed on: 21st April 2016

Great Customer Experience

Very smooth transaction from applying to actually conducting my balance transfer. Had cause to contact customer services and my enquiry was dealt with very efficiently Reviewed on: 21st April 2016

Credit Card transfer made easy

I wanted to stooze my credit card balance and applied for a Virgin Money credit card and the process was so easy from the application to the transfer. I was so impressed by the ease of applying for the card online, the instant decision and the fact that I could transfer the balance of my existing credit card straight away without any hassle. I expected this to be complicated and it wasn't. Thank you Reviewed on: 28th March 2016

STRAIGHTFORWARD

transferred balance to this account as it offered a better rate. No problems at all and any queries are answered very quickly Reviewed on: 24th December 2015

Excellent customer service, with clear terms, conditions and rates.

Excellent customer service, whether changing details or enquiring about charges on the card. I have never had a bad experience with them. Very helpful and friendly. All terms, conditions and rates are set out clearly and if an explanation is required they are happy to provide it. Very happy. Reviewed on: 20th April 2015

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