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HSBC: Credit card reviews

Name: Credit card
Rating: 3.48 (114 reviews)

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2.99

Based on 114 reviews, last reviewed 4th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

41%

19%

11%

23%

Latest highest rating:

4

Good credit card, good 0% balance transfer deal. Good credit card, good 0% balance transfer deal. paper statements are good and app is also good Reviewed on: 19th April 2025

Latest lowest rating:

2

HSBC Card - no payment controls.. risky card to have Watch out for HSBC credit cards. I got one for the first time last week. They assigned me a credit limit of 3x my monthly salary and never informed me... Read more Reviewed on: 4th August 2025

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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Credit card reviews (114)

Worst Bank of all times - HSBC.

I applied HSBC Credit card through the mobile banking app. I am a Premier HSBC customer and have been with the bank for almost two years. After doing a hard check on my credit profile, my application was approved and I receive sms confirmation mentioning my limit. However, they asked me to visit the bank few times. First they wanted some documents and they wanted me to upload my signature in person along with a signed Terms and Conditions form. Few weeks went by and new requests kept on coming. After multiple weeks and going through all of this, when I finally checked the status of my card, I found out that they had messed up the process and I needed to re-apply and do this all over again. I am closing all my accounts with them. In the era of Monzo, Starling and Santander, I have no business with them anymore. Reviewed on: 4th June 2024

I challenged a tarnation.

I challenged a tarnation. Had to fill in a proper form send it and 3 months later they still haven't responded. Reviewed on: 4th June 2024

Good could be a bit quicker to set up account...

Good could be a bit quicker to set up account Reviewed on: 15th April 2024

Very happy with HSBC.

Very happy with HSBC. The CS team is always very helpful. Reviewed on: 12th April 2024

Fair reward program, easy to use platform

Fair reward program, easy to use platform Reviewed on: 16th February 2024

Great customer service especially during a fraud alert.

Great customer service especially during a fraud alert. Reviewed on: 15th February 2024

Total waste of time!!!

I was pre-approved for 0% balance transfer of £5000, but after answering personal questions both on line and over the phone, was offered a credit limit of £1000. Total waste of everyone’s time, and felt that ai had sold my soul to the bank for them to then not approve the credit ai was applying for! Reviewed on: 4th February 2024

New credit card

Just took out a new credit card. I am already a customer so there wasn't much admin but the process was quick and easy. I'm happy. Reviewed on: 4th January 2024

Rude staff

They are so rude. They should be trained to attend to customers. I don't think they won't work. They don't listen to you. Reviewed on: 5th December 2023

Never recommend HSBC.

Damn officers, dont take HSBC’s services. Reviewed on: 21st November 2023

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