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HSBC: Credit card reviews

Name: Credit card
Rating: 3.47 (116 reviews)

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2.94

Based on 116 reviews, last reviewed 16th Sep 2025

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

40%

20%

11%

23%

Latest highest rating:

4

The service is good. The service is good. I do not like the way they in branch business is done in public in the foyer. It feels scruffy, impersonal and not secure Reviewed on: 15th September 2025

Latest lowest rating:

1

Not the simplest of credit cards Difficult to activate. Difficult to make on line payments. Just difficult all round, and no high street branch for 20 miles.. I've cut mine up. Reviewed on: 16th September 2025

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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Credit card reviews (116)

Rude staff

They are so rude. They should be trained to attend to customers. I don't think they won't work. They don't listen to you. Reviewed on: 5th December 2023

Never recommend HSBC.

Damn officers, dont take HSBC’s services. Reviewed on: 21st November 2023

Global card

Simple’s and I do like simple. Perfect for when going abroad Reviewed on: 22nd August 2023

Accessible Student Credit Card

The ability to get a credit card along with a student bank account has allowed me to start building my credit history and score. Reviewed on: 11th June 2023

Good Reputable Company with clear terms and conditions.

Good Reputable Company with clear terms and conditions. Reviewed on: 3rd June 2023

Purchase Credit Card

If you're looking for a smart financial option, I highly recommend getting a Purchase Plus Credit Card Account. With 20 months of interest-free payments, I was able to book a family vacation for this year's holiday without worrying about paying extra interest rates. It helped me stay within my budget and made my vacation planning stress-free. Reviewed on: 1st June 2023

Enables students to gain a credit card

Excellent that HSBC offers students the opportunity to gain a credit card, enabling them to boost there credit score whilst still studying. Reviewed on: 31st May 2023

Good website and mobile app

Website and mobile app very user friendly. Reviewed on: 11th April 2023

HSBC Unhelpful to clients

Difficult to contact with correct departments and not very understanding when having difficulties in paying Reviewed on: 11th April 2023

Very good

Been with them for 4 years and can't complain Reviewed on: 11th April 2023

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