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HSBC: Credit card reviews

Name: Credit card
Rating: 3.72 (128 reviews)

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3.72

Based on 128 reviews, last reviewed 15th Jun 2026

500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

41%

20%

11%

22%

Latest highest rating:

5

clear & consistent communications clear & consistent communications Reviewed on: 15th June 2026

Latest lowest rating:

1

App/Website Not Yet Working. I finalised a Balance Transfer over to a HSBC Credit Card, & I was then advised to download the App to my mobile to ensure a stress free experience wh... Read more Reviewed on: 16th April 2026

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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Credit card reviews (128)

Total waste of time!!!

I was pre-approved for 0% balance transfer of £5000, but after answering personal questions both on line and over the phone, was offered a credit limit of £1000. Total waste of everyone’s time, and felt that ai had sold my soul to the bank for them to then not approve the credit ai was applying for! Reviewed on: 4th February 2024

New credit card

Just took out a new credit card. I am already a customer so there wasn't much admin but the process was quick and easy. I'm happy. Reviewed on: 4th January 2024

Rude staff

They are so rude. They should be trained to attend to customers. I don't think they won't work. They don't listen to you. Reviewed on: 5th December 2023

Never recommend HSBC.

Damn officers, dont take HSBC’s services. Reviewed on: 21st November 2023

Global card

Simple’s and I do like simple. Perfect for when going abroad Reviewed on: 22nd August 2023

Accessible Student Credit Card

The ability to get a credit card along with a student bank account has allowed me to start building my credit history and score. Reviewed on: 11th June 2023

Good Reputable Company with clear terms and conditions.

Good Reputable Company with clear terms and conditions. Reviewed on: 3rd June 2023

Purchase Credit Card

If you're looking for a smart financial option, I highly recommend getting a Purchase Plus Credit Card Account. With 20 months of interest-free payments, I was able to book a family vacation for this year's holiday without worrying about paying extra interest rates. It helped me stay within my budget and made my vacation planning stress-free. Reviewed on: 1st June 2023

Enables students to gain a credit card

Excellent that HSBC offers students the opportunity to gain a credit card, enabling them to boost there credit score whilst still studying. Reviewed on: 31st May 2023

Good website and mobile app

Website and mobile app very user friendly. Reviewed on: 11th April 2023

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