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HSBC: Home Insurance reviews

Name: Home Insurance
Rating: 4.29 (7 reviews)

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4.25

Based on 7 reviews, last reviewed 5th Sep 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

14%

3 star

2 star

14%

Latest highest rating:

5

Hsbc are reliable and have quick customer service. Hsbc are reliable and have quick customer service. I feel that HSBC are a trusted brand and I have been a customer of theirs for over 20 years. Reviewed on: 5th September 2025

Latest lowest rating:

1

Bad experience with Sedgwick inpector. The Sedgwick inspector Paul Osman was annoyingly inefficient and rude with no empathy for the problems we had during Storm Isha. Reviewed on: 5th April 2024

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About this product

HSBC home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did HSBC handle your home insurance claim? Our HSBC home insurance reviews can help you to find out this and much more. Have you ever had a policy with HSBC? You can tell us about it by writing your own review below.

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HSBC Home Insurance reviews (7)

Hsbc are reliable and have quick customer service.

Hsbc are reliable and have quick customer service. I feel that HSBC are a trusted brand and I have been a customer of theirs for over 20 years. Reviewed on: 5th September 2025

Great value for money and excellent customer service.

Great value for money and excellent customer service. Easy to purchase and easy to navigate website. Would definitely recommend. Reviewed on: 4th September 2025

GREAT COVER GREAT PRICE GREAT CUSTOMER SERVICE

I have been insured with HSBC home and buildings insurance for a few months now. I included Home Emergency cover on to the policy. Last week I had a problem with my Boiler, I phone Home Emergency cover and they came out the following day and fixed the problem, The service was excellent and I couldn't fault the service I received. Today an employee of HMBC phone me to check is I was happy with the fix on the boiler and was it still working ok. Customer Service WOW I thought it had gone out of fashion, but No HMBC have proved me wrong. The service I have received is Excellent, Hope it continues that way. The premium I was charged was the lowest quote I had and I have had a HMBC bank account in the past so I know they are a reputable Company. The cover they give on the Buildings and Contents cover is very good and it is explained so it can be understood. I worked in insurance for 30 years before I retired and I have dealt with a few Insurance Companies in my time but never had as good customer service as HMBC Hope it continues to be that way. Thank you. Reviewed on: 25th August 2025

Bad experience with Sedgwick inpector.

The Sedgwick inspector Paul Osman was annoyingly inefficient and rude with no empathy for the problems we had during Storm Isha. Reviewed on: 5th April 2024

Reasonable price

They send me a respectable quote every year. I pay monthly. I have not had to claim but I am happy with them Reviewed on: 22nd August 2023

Good Value Policy

Great value policy with no nonsense and exceptions Easy to see what is covered and what is not Reviewed on: 31st March 2023

Good service

Really helpful and quick when we needed to make a claim. Reviewed on: 31st August 2019

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