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Bank of Ireland: Classic Credit Card reviews

Name: Classic Credit Card
Rating: 2.8 (5 reviews)

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1.92

Based on 5 reviews, last reviewed 5th Jun 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

20%

2 star

40%

Latest highest rating:

4

Good customer service Friendly staff and understanding Reviewed on: 9th March 2022

Latest lowest rating:

1

Shockingly bad processes and communication Been with this bank nearly 20 years and had nothing but trouble. Some of the worst bank structure and processes I've ever had to deal with. Credit app... Read more Reviewed on: 5th June 2024

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About this product

Bank of Ireland Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Bank of Ireland customers like? Find out more about the Bank of Ireland Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Bank of Ireland Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Bank of Ireland Classic Credit Card reviews (5)

Shockingly bad processes and communication

Been with this bank nearly 20 years and had nothing but trouble. Some of the worst bank structure and processes I've ever had to deal with. Credit applications get archived randomly when they have high volumes with no contact made by the bank so you just have to spam call every couple of days (that's literally what the support agents recommend). It's a bit of hassle but moving to modern Banking services like Revolut is a must at this point as Bank of Ireland shows zero intention of improving Reviewed on: 5th June 2024

Terrible reliability

Staff OK on phone but couldn't sort problem and app is terrible. Can't log into app in 3/4 weeks. Haven't been able to authorise ecommerce payments etc. Just poor. Pick another credit card with better online stability. Reviewed on: 1st October 2023

Good customer service

Friendly staff and understanding Reviewed on: 9th March 2022

Been a customer since childhood

Use bank of Ireland for my everyday banking needs and have had no problems Reviewed on: 21st January 2019

Thinking of moving

I'm not getting many benefits for loyalty so I'm contemplating changing to Santander or Debenhams Reviewed on: 7th December 2016

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