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HSBC: Credit card reviews

Name: Credit card
Rating: 3.51 (126 reviews)

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3.51

Based on 126 reviews, last reviewed 12th Jun 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

41%

20%

11%

22%

Latest highest rating:

5

easy to use and update via the app, good communicati... easy to use and update via the app, good communication and great rates Reviewed on: 12th June 2026

Latest lowest rating:

1

App/Website Not Yet Working. I finalised a Balance Transfer over to a HSBC Credit Card, & I was then advised to download the App to my mobile to ensure a stress free experience wh... Read more Reviewed on: 16th April 2026

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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Credit card reviews (126)

Excellent rates

I've had a credit card with Hsbc for the past year. I have been very pleased with the rates. I've also been pleased with the service I have received when dealing with HSBC. Reviewed on: 11th June 2017

Great Credit Card

No hassle, easy to manage on-line and great for every day use. Reviewed on: 11th June 2017

Solid credit card with great customer service

I'm very pleased with my HSBC credit card. Although there are no rewards or benefits of using it, because it is linked to my current account I can view all my finances in the app on my phone without logging in which means I can instantly see where I am financially. I've only had to call customer services a few times and each time was a pleasant experience. Reviewed on: 10th June 2017

nice card decent credit limit

although the actual application process was a little long winded, being via post. I got a much higher credit limit than I expected and the card was easy to use and I feel confident in the high level of security surrounding accessing my account. Reviewed on: 9th June 2017

Very good

Easy to deal with, credit limit increases no hassle and all transations clear and concise on their statements. Reviewed on: 3rd May 2017

Safety first banking

I have been with HSBC all my life and have always found them fair when it comes to credit cards and loans. Recently they put a block on my account due to suspected fraud, turns out all was on and a quick phone call got this removed, but I am glad they are looking out for me in this way. I'd rather be safe than sorry as they say. Reviewed on: 3rd May 2017

Good

Very easy to manage online. Good customer service by phone. Reviewed on: 4th April 2017

Good protection

Although it can be annoying at times, HSBC's fraud detection team have contacted me a few times when I have purchased items that do not conform to my spending pattern. Reviewed on: 11th February 2017

Good services

HSBC which I have been for over 10 years now started as being the perfect option for me moving to a new country. It turned out to be difficult to have good customer service for them and I nearly left the bank. However in the last few years they have been really good and up their game. Reviewed on: 4th February 2017

Great perks

Great credit card. We get vouchers which we save till the end of the year and helps with cost of Xmas Reviewed on: 8th December 2016

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