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HSBC: Credit card reviews

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2.99
Based on 114 reviews, last reviewed 4th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
41%
See only 4 star reviews
19%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
23%

Latest highest rating:

4

Good credit card, good 0% balance transfer deal. Good credit card, good 0% balance transfer deal. paper statements are good and app is also good Reviewed on: 19th April 2025
Gloria in E's avatar
Gloria in E

Latest lowest rating:

2

HSBC Card - no payment controls.. risky card to have Watch out for HSBC credit cards. I got one for the first time last week. They assigned me a credit limit of 3x my monthly salary and never informed me... Read more Reviewed on: 4th August 2025
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RB
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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Credit card reviews (114)

HSBC credit card

5
Conducted a thorough application process to determine if the credit card (to be used for a balance transfer) was affordable before approving. Good customer experience so far. Reviewed on: 4th April 2018
Victoria Ingamells's avatar
Victoria Ingamells

no problems

5
Excellent service again from HSBC. Reviewed on: 9th February 2018
thokem's avatar
thokem

no problems

5
Excellent service as usual from HSBC....any queries sorted very quickly and smoothly Reviewed on: 9th February 2018
thokem's avatar
thokem

Easy and quick

5
Very easy and quick decision I would highly recommend Reviewed on: 7th January 2018
Louis Young's avatar
Louis Young

High limit

5
They offer me 3x higher limit than my previous credit card Reviewed on: 4th January 2018
Adhy Basmoro's avatar
Adhy Basmoro

Being a customer over 45 years I have never encountered any problem with the bank

5
Th staff have always been very courteous, friendly and helpful. Whenever I needed any advice or help, they were ready to help. Reviewed on: 21st July 2017
Anonymous's avatar
Anonymous

Not too good I suppose

2
When I had an issue with my credit card some months ago, I tried to call many times and no one ever respond. Later on whenever I call just as I am about to connect to advisor the call fails. The customer service could be better. Reviewed on: 13th July 2017
Evgenia Barton's avatar
Evgenia Barton

Charged after explaining money troubles

1
I had a credit card and they said they would help me sort a payment plan after I lost my job and couldn't afford repayments, a week later they slapped penalty charges on and sent it to bailiffs who added even more Charges, putting me in further money problems Reviewed on: 15th June 2017
Michael matthews's avatar
Michael matthews

Excellent rates

5
I've had a credit card with Hsbc for the past year. I have been very pleased with the rates. I've also been pleased with the service I have received when dealing with HSBC. Reviewed on: 11th June 2017
Rochelle Williams 's avatar
Rochelle Williams

Great Credit Card

5
No hassle, easy to manage on-line and great for every day use. Reviewed on: 11th June 2017
Martin Rowley's avatar
Martin Rowley

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