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HSBC: Credit card reviews

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3.04
Based on 118 reviews, last reviewed 22nd Jan 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
40%
See only 4 star reviews
19%
See only 3 star reviews
11%
See only 2 star reviews
7%
See only 1 star reviews
23%

Latest highest rating:

5

Just an all round good card, Just an all round good card, no charges , a great rate and easy to use. Reviewed on: 22nd January 2026
Clive WP's avatar
Clive WP

Latest lowest rating:

2

Poor Customer Support. Have banked with HSBC for 35 years. Service has deteriorated. Poor communication, foreign call centre. Recent problem with Rewards Credit Card. I spen... Read more Reviewed on: 13th December 2025
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geoffrey
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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Credit card reviews (118)

Nice product to improve your credit score.

2
Product born to build a credit score in the UK. Difficult re paying option. Reviewed on: 3rd December 2018
Francesco Sidori's avatar
Francesco Sidori

Standard Credit Card

3
Very boring credit card, doesn't really offer any benefits and doesn't have the best rates on the market. Reviewed on: 22nd November 2018
Tara Mardi's avatar
Tara Mardi

FRIENDLY

5
ALWAYS FRIENDLY - NEVER BEEN AN ISSUE Reviewed on: 11th November 2018
Flynn Rebecca's avatar
Flynn Rebecca

Dont avail any of HSBC service

1
HSBC is the worst bank that I have ever come across. The credit card department is useless and hopeless. I have logged couple of complaints on 14th Aug and till now (24th Aug) no communication even if I have chased them 6-8 times with 45 mins discussion each time. Every time, I received false commitment from CC folks, their manager and next level manager as well. It such pathetic situation. DONT ever…ever. and ever go for their service .. be it credit card or account opening or anything else Reviewed on: 24th August 2018
Gyana's avatar
Gyana

HSBC credit card

5
Conducted a thorough application process to determine if the credit card (to be used for a balance transfer) was affordable before approving. Good customer experience so far. Reviewed on: 4th April 2018
Victoria Ingamells's avatar
Victoria Ingamells

no problems

5
Excellent service again from HSBC. Reviewed on: 9th February 2018
thokem's avatar
thokem

no problems

5
Excellent service as usual from HSBC....any queries sorted very quickly and smoothly Reviewed on: 9th February 2018
thokem's avatar
thokem

Easy and quick

5
Very easy and quick decision I would highly recommend Reviewed on: 7th January 2018
Louis Young's avatar
Louis Young

High limit

5
They offer me 3x higher limit than my previous credit card Reviewed on: 4th January 2018
Adhy Basmoro's avatar
Adhy Basmoro

Being a customer over 45 years I have never encountered any problem with the bank

5
Th staff have always been very courteous, friendly and helpful. Whenever I needed any advice or help, they were ready to help. Reviewed on: 21st July 2017
Anonymous's avatar
Anonymous

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