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HSBC: Credit Card reviews

Name: Credit Card
Rating: 3.61 (105 reviews)

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3.40

Based on 105 reviews, last reviewed 18th Jun 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

43%

20%

12%

20%

Latest highest rating:

4

Very happy with HSBC. Very happy with HSBC. The CS team is always very helpful. Reviewed on: 12th April 2024

Latest lowest rating:

1

Terrible customer service - avoid at all costs! After receiving my Platinum CC with a 10000$ Credit limit, I reduced it online to $6000 for security reasons. A month later I wanted to book internati... Read more Reviewed on: 18th June 2024

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About this product

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like? Find out more about the HSBC Credit Card by reading our trusted Smart Money People reviews. You can also write your own HSBC Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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HSBC Credit Card reviews (105)

Great Credit Card

No hassle, easy to manage on-line and great for every day use. Reviewed on: 11th June 2017

Solid credit card with great customer service

I'm very pleased with my HSBC credit card. Although there are no rewards or benefits of using it, because it is linked to my current account I can view all my finances in the app on my phone without logging in which means I can instantly see where I am financially. I've only had to call customer services a few times and each time was a pleasant experience. Reviewed on: 10th June 2017

nice card decent credit limit

although the actual application process was a little long winded, being via post. I got a much higher credit limit than I expected and the card was easy to use and I feel confident in the high level of security surrounding accessing my account. Reviewed on: 9th June 2017

Very good

Easy to deal with, credit limit increases no hassle and all transations clear and concise on their statements. Reviewed on: 3rd May 2017

Safety first banking

I have been with HSBC all my life and have always found them fair when it comes to credit cards and loans. Recently they put a block on my account due to suspected fraud, turns out all was on and a quick phone call got this removed, but I am glad they are looking out for me in this way. I'd rather be safe than sorry as they say. Reviewed on: 3rd May 2017

Good

Very easy to manage online. Good customer service by phone. Reviewed on: 4th April 2017

Good protection

Although it can be annoying at times, HSBC's fraud detection team have contacted me a few times when I have purchased items that do not conform to my spending pattern. Reviewed on: 11th February 2017

Good services

HSBC which I have been for over 10 years now started as being the perfect option for me moving to a new country. It turned out to be difficult to have good customer service for them and I nearly left the bank. However in the last few years they have been really good and up their game. Reviewed on: 4th February 2017

Great perks

Great credit card. We get vouchers which we save till the end of the year and helps with cost of Xmas Reviewed on: 8th December 2016

Great service

A great card for everyday use with good service Reviewed on: 30th November 2016

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