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HSBC: Credit Card reviews

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3.40
Based on 105 reviews, last reviewed 18th Jun 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
20%
See only 3 star reviews
12%
See only 2 star reviews
5%
See only 1 star reviews
20%

Latest highest rating:

4

Very happy with HSBC. Very happy with HSBC. The CS team is always very helpful. Reviewed on: 12th April 2024
J Z's avatar
J Z

Latest lowest rating:

1

Terrible customer service - avoid at all costs! After receiving my Platinum CC with a 10000$ Credit limit, I reduced it online to $6000 for security reasons. A month later I wanted to book internati... Read more Reviewed on: 18th June 2024
Torsten L's avatar
Torsten L
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About this product

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like? Find out more about the HSBC Credit Card by reading our trusted Smart Money People reviews. You can also write your own HSBC Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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HSBC Credit Card reviews (105)

Dont avail any of HSBC service

1
HSBC is the worst bank that I have ever come across. The credit card department is useless and hopeless. I have logged couple of complaints on 14th Aug and till now (24th Aug) no communication even if I have chased them 6-8 times with 45 mins discussion each time. Every time, I received false commitment from CC folks, their manager and next level manager as well. It such pathetic situation. DONT ever…ever. and ever go for their service .. be it credit card or account opening or anything else Reviewed on: 24th August 2018
Gyana's avatar
Gyana

HSBC credit card

5
Conducted a thorough application process to determine if the credit card (to be used for a balance transfer) was affordable before approving. Good customer experience so far. Reviewed on: 4th April 2018
Victoria Ingamells's avatar
Victoria Ingamells

no problems

5
Excellent service again from HSBC. Reviewed on: 9th February 2018
thokem's avatar
thokem

no problems

5
Excellent service as usual from HSBC....any queries sorted very quickly and smoothly Reviewed on: 9th February 2018
thokem's avatar
thokem

Easy and quick

5
Very easy and quick decision I would highly recommend Reviewed on: 7th January 2018
Louis Young's avatar
Louis Young

High limit

5
They offer me 3x higher limit than my previous credit card Reviewed on: 4th January 2018
Adhy Basmoro's avatar
Adhy Basmoro

Being a customer over 45 years I have never encountered any problem with the bank

5
Th staff have always been very courteous, friendly and helpful. Whenever I needed any advice or help, they were ready to help. Reviewed on: 21st July 2017
Anonymous's avatar
Anonymous

Not too good I suppose

2
When I had an issue with my credit card some months ago, I tried to call many times and no one ever respond. Later on whenever I call just as I am about to connect to advisor the call fails. The customer service could be better. Reviewed on: 13th July 2017
Evgenia Barton's avatar
Evgenia Barton

Charged after explaining money troubles

1
I had a credit card and they said they would help me sort a payment plan after I lost my job and couldn't afford repayments, a week later they slapped penalty charges on and sent it to bailiffs who added even more Charges, putting me in further money problems Reviewed on: 15th June 2017
Michael matthews's avatar
Michael matthews

Excellent rates

5
I've had a credit card with Hsbc for the past year. I have been very pleased with the rates. I've also been pleased with the service I have received when dealing with HSBC. Reviewed on: 11th June 2017
Rochelle Williams 's avatar
Rochelle Williams

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