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Debenhams: Credit Card reviews

Name: Credit Card
Rating: 2.85 (13 reviews)

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2.37

Based on 13 reviews, last reviewed 26th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

46%

4 star

3 star

2 star

54%

Latest highest rating:

5

In the middle of getting my ££££ of refunds back wit... In the middle of getting my ££££ of refunds back with them. Reviewed on: 5th December 2024

Latest lowest rating:

1

The card that doesn’t reward you! The Debenhams credit card has a new loyalty scheme which I thought was great and I have used the card to build up £49 worth of points. I have not been... Read more Reviewed on: 26th January 2025

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Looking to read reviews from customers like yourself who have the Debenhams credit card? Read on to see what the Smart Money People community is saying about the credit card from the high street department store. Already have or have used the Debenhams credit card? Please help out others and write a quick review of your own - your comments and feedback will help others to decide if this is the right card for them! With the power of your reviews, we’re changing financial services!

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Debenhams Credit Card reviews (13)

The card that doesn’t reward you!

The Debenhams credit card has a new loyalty scheme which I thought was great and I have used the card to build up £49 worth of points. I have not been able to use these on anything in Debenhams and the voucher now is in date but has stopped being recognised. Reviewed on: 26th January 2025

In the middle of getting my ££££ of refunds back wit...

In the middle of getting my ££££ of refunds back with them. Reviewed on: 5th December 2024

No point to these points!

Debenhams credit card points are a total waste of time. It is practically impossible to use them. Ive used their customer service and all I get is reasons they can’t be used which applies to absolutely everything on their site. Time to switch I think! Reviewed on: 17th November 2024

Debenhams credit card rewards con.

I have had a Debenhams Credit card for years and built up over £30.00 on their rewards, I have tried to spend a rewards voucher only to be told I can only purchase from a small number of companies on the Debenhams.Com shopping site. I am a male and only have BoohooMAN or Burtons offering male clothing. I can also only purchase full price items. There is nothing in my size (34 waist) on either site at full price. Reviewed on: 25th October 2024

New day credit card company scammers

I settle the full statement amount monthly. Once i paid part payment they charge me interest to the full statement amount. I paid 141£ for a balance 500£. I don’t know why financial ombudsman don’t take impose penalty. Reviewed on: 30th August 2024

Create customer service received throughout the proc...

Create customer service received throughout the process of getting the card Reviewed on: 17th June 2024

I find it very good and never had any problems and i...

I find it very good and never had any problems and it gives great interest free credit Reviewed on: 9th June 2024

Scam Help Joke

Can’t believe that they can make a customer wait 30 days to pursue a refund of scammed money. Most credit card companies refund fraudulent transactions immediately. Disgraceful Debenhams. Reviewed on: 28th January 2023

satisfied

no problems everything done in quick time Reviewed on: 17th January 2023

Absolutely ridiculous waiting times. Why did i apply for a Debenhams credit card.

Absolutely ridiculous waiting times. Why did i apply for a Debenhams credit card. Every reputable company have a good number of staff to deal with customers but these people are a complete joke. There are many other good credit card companies so stay clear of Debenhams credit card! Reviewed on: 15th November 2022

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