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Debenhams reviews

Debenhams Logo
Rated Poor • 2.38/5

Debenhams reviews

Unverified business
Last reviewed within 7 days

Review summary

People rate this company as Poor based on 46 product reviews

Average score of 2.38/5
5 star
28%
4 star
11%
3 star
2%
2 star
0%
1 star
59%

Latest positive rating

5/5

Create customer service received throughout the proc...

Create customer service received throughout the process of getting the card

{"display":"video dawson","full_name":"video dawson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1038695.png"}}'s avatar

Latest negative rating

1/5

No point to these points!

Debenhams credit card points are a total waste of time. It is practically impossible to use them. Ive used their customer service and all I... Debenhams credit card points are a total waste of time. It is practically impossible to use them. Ive used their customer service and all I get is reasons they can’t be used which applies to absolutely everything on their site. Time to switch I think! Read more Read less

{"display":"Sue W","full_name":"Sue W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
Sue W 17th November 2024
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About Debenhams

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Debenhams at a glance

Reviews for Debenhams

Showing 11 of 46 company reviews • Last reviewed within 7 days

No point to these points!

Credit Card • 17th November 2024

Debenhams credit card points are a total waste of time. It is practically impossible to use them. Ive used their customer service and all I... Debenhams credit card points are a total waste of time. It is practically impossible to use them. Ive used their customer service and all I get is reasons they can’t be used which applies to absolutely everything on their site. Time to switch I think! Read more Read less

{"display":"Sue W","full_name":"Sue W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
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Debenhams credit card rewards con.

Credit Card • 25th October 2024

I have had a Debenhams Credit card for years and built up over £30.00 on their rewards, I have tried to spend a rewards voucher... I have had a Debenhams Credit card for years and built up over £30.00 on their rewards, I have tried to spend a rewards voucher only to be told I can only purchase from a small number of companies on the Debenhams.Com shopping site. I am a male and only have BoohooMAN or Burtons offering male clothing. I can also only purchase full price items. There is nothing in my size (34 waist) on either site at full price. Read more Read less

{"display":"Terry W","full_name":"Terry W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
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  • 1/5

    New day credit card company scammers

    I settle the full statement amount monthly. Once i paid part payment they charge me interest to the full statement amount. I paid 141£ for... I settle the full statement amount monthly. Once i paid part payment they charge me interest to the full statement amount. I paid 141£ for a balance 500£. I don’t know why financial ombudsman don’t take impose penalty. Read more Read less

    {"display":"Chris A","full_name":"Chris A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Chris A 30th August 2024
  • 5/5

    Create customer service received throughout the proc...

    Create customer service received throughout the process of getting the card

    {"display":"video dawson","full_name":"video dawson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1038695.png"}}'s avatar
  • 5/5

    I find it very good and never had any problems and i...

    I find it very good and never had any problems and it gives great interest free credit

    {"display":"Maureen S","full_name":"Maureen S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Maureen S 9th June 2024
  • 1/5

    Scam Help Joke

    Can’t believe that they can make a customer wait 30 days to pursue a refund of scammed money. Most credit card companies refund fraudulent transactions immediately. Disgraceful Debenhams.

    {"display":"Hill Irene","full_name":"Hill Irene","avatar":{"url":"\/assets\/uploads\/avatars\/users\/637983.png"}}'s avatar
    Credit Card
    Hill Irene 28th January 2023
  • 5/5

    satisfied

    no problems everything done in quick time

    {"display":"BRENDA ENEVER","full_name":"BRENDA ENEVER","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    BRENDA ENEVER 17th January 2023
  • 1/5

    Absolutely ridiculous waiting times. Why did i apply for a Debenhams credit card.

    Absolutely ridiculous waiting times. Why did i apply for a Debenhams credit card. Every reputable company have a good number of staff to deal with... Absolutely ridiculous waiting times. Why did i apply for a Debenhams credit card. Every reputable company have a good number of staff to deal with customers but these people are a complete joke. There are many other good credit card companies so stay clear of Debenhams credit card! Read more Read less

    {"display":"Ali","full_name":"Ali","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Ali 15th November 2022
  • 1/5

    TAURUS ARE A CRIMINAL ORGANISATION

    They will not pay out on genuine claims. They will stall you at every stage. They are based in Gibraltar and regulated through a shady... They will not pay out on genuine claims. They will stall you at every stage. They are based in Gibraltar and regulated through a shady business model. They are criminals and do not pay out as a rule. Read more Read less

    {"display":"Charles Manchester","full_name":"Charles Manchester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/532884.png"}}'s avatar
  • 1/5

    £145 minimum to cancel

    They are not clear with their absolutely joke off charges They are so unprofessional and emails look like a school child has conducted it Dire... They are not clear with their absolutely joke off charges They are so unprofessional and emails look like a school child has conducted it Dire company I'd hate to have had to use them if I had of had an accident No faith in them Read more Read less

    {"display":"Deanna Shortt","full_name":"Deanna Shortt","avatar":{"url":"\/assets\/uploads\/avatars\/users\/333677.png"}}'s avatar
  • 1/5

    Should be disgusted with themselves

    -100 STARS THAT IS HOW BAD!! PLEASE I BEG YOU DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE!1 WOULND NOT WISH THIS COMPANY ON MY... -100 STARS THAT IS HOW BAD!! PLEASE I BEG YOU DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE!1 WOULND NOT WISH THIS COMPANY ON MY WORST ENEMEY!! Thats how bad they are!! Just do not do it - there are millions better one. I have has all different types of insurance but this beyond belief of how bad! I just seriously how can this company be still operating. Read more Read less

    {"display":"jag","full_name":"jag","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Gadget Insurance
    jag 18th November 2020

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