Debenhams credit card points are a total waste of time. It is practically impossible to use them. Ive used their customer service and all I... Debenhams credit card points are a total waste of time. It is practically impossible to use them. Ive used their customer service and all I get is reasons they can’t be used which applies to absolutely everything on their site. Time to switch I think! Read more Read less

I have had a Debenhams Credit card for years and built up over £30.00 on their rewards, I have tried to spend a rewards voucher... I have had a Debenhams Credit card for years and built up over £30.00 on their rewards, I have tried to spend a rewards voucher only to be told I can only purchase from a small number of companies on the Debenhams.Com shopping site. I am a male and only have BoohooMAN or Burtons offering male clothing. I can also only purchase full price items. There is nothing in my size (34 waist) on either site at full price. Read more Read less

I settle the full statement amount monthly. Once i paid part payment they charge me interest to the full statement amount. I paid 141£ for... I settle the full statement amount monthly. Once i paid part payment they charge me interest to the full statement amount. I paid 141£ for a balance 500£. I don’t know why financial ombudsman don’t take impose penalty. Read more Read less

Create customer service received throughout the process of getting the card

I find it very good and never had any problems and it gives great interest free credit

Can’t believe that they can make a customer wait 30 days to pursue a refund of scammed money. Most credit card companies refund fraudulent transactions immediately. Disgraceful Debenhams.

no problems everything done in quick time

Absolutely ridiculous waiting times. Why did i apply for a Debenhams credit card. Every reputable company have a good number of staff to deal with... Absolutely ridiculous waiting times. Why did i apply for a Debenhams credit card. Every reputable company have a good number of staff to deal with customers but these people are a complete joke. There are many other good credit card companies so stay clear of Debenhams credit card! Read more Read less

They will not pay out on genuine claims. They will stall you at every stage. They are based in Gibraltar and regulated through a shady... They will not pay out on genuine claims. They will stall you at every stage. They are based in Gibraltar and regulated through a shady business model. They are criminals and do not pay out as a rule. Read more Read less