HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.76 (1048 reviews)

View other HSBC products

3.76

Based on 1,048 reviews, last reviewed 19th Mar 2023

1900% increase in 5 star reviews

in the past 90 days

42% increase in 1 star reviews

in the past 90 days

5 star

43%

4 star

26%

3 star

11%

2 star

1 star

14%

Latest highest rating:

5

The best Any issue costumer service ready for everything to be sorted Reviewed on: 17th March 2023

Latest lowest rating:

1

Poor customer service and simply do not care In my experience very poor customer service (basic things can take up to four times as long, often with someone on the other side of the world who doe... Read more Reviewed on: 19th March 2023

Read all reviews Write a review

About the Bank Account

HSBC Bank Account reviews come from people like you! With so many different current accounts now available, you can read these honest HSBC Bank Account reviews to find out what life as a HSBC customer is really like. And remember, if you are a HSBC customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of HSBC Bank Account reviews. Together, we can make financial services work better for everyone.

Review HSBC: Bank Account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank Account reviews (1048)

Poor customer service and simply do not care

In my experience very poor customer service (basic things can take up to four times as long, often with someone on the other side of the world who doesn’t understand the system or products or can speak clearly). No interest in customer service or genuine desire to help customers with mortgage/rates in this era of increasing cost of living challenges. No in-branch support despite visiting numerous times and asking to see someone to help me get a better mortgage rate. Will be leaving HSBC as soon as I can get a mortgage wiry an alternative provider. Simply too big, hugely inefficient and no understanding of their customers which comes across in spades at every level. Reviewed on: 19th March 2023

The best

Any issue costumer service ready for everything to be sorted Reviewed on: 17th March 2023

LARGE CHOICE OF PRODUCTS

HSBC has a large variety of products which satisfy my needs Reviewed on: 17th March 2023

No profit on savings

I have been saving each penny but never got any interest on the amount in my account. Then why not to prefer other banks. Reviewed on: 16th March 2023

Showing 4 of 1048

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

HSBC has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides