Write a review

HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1303 reviews)

View other HSBC products

3.69

Based on 1,303 reviews, last reviewed 5th Jul 2025

69% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

4

I feel my money is secure with HSBC with the use of... I feel my money is secure with HSBC with the use of biometrics - I particularly like the new app that has just been released. The layout is improved ... Read more Reviewed on: 5th July 2025

Latest lowest rating:

1

I made an application to HSBC UK and they asked for... I made an application to HSBC UK and they asked for 3 years of address history and then went back 9 years, found on old debt and reported to Cifas tha... Read more Reviewed on: 20th June 2025

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1303)

I feel my money is secure with HSBC with the use of...

I feel my money is secure with HSBC with the use of biometrics - I particularly like the new app that has just been released. The layout is improved as is the number of actions available such as applying for new products. Some of the savings accounts have decent interest rates such as Regular Saver and Online Bonus Saver and there is a large range of investments available. On top of all that, their credit cards have a good range of offers. I find the online chat useful and can normally resolve any queries I have. Reviewed on: 5th July 2025

I made an application to HSBC UK and they asked for...

I made an application to HSBC UK and they asked for 3 years of address history and then went back 9 years, found on old debt and reported to Cifas that I committed a crime by not providing every address ive ever lived at in ny life from birth. Their position is, if they ask for 3 years of address history and you provide 3 years of history but had a debt from 12 years ago, youve commited a crime and intended to commit fraud, because they went and looked back further than what they asked for. Then when an adjudicator from the onbudsman office explained that they didnt follow their own terms and conditins, they ignored him from march to june. Causing my life to be on hold and me to go without an account. They purposely delayed things as long as possible because their only goal was to try and destroy my life; and they tried very hard. I would urge anyone reading this not to trust HSBC UK. My ombudsman decision can be read on the financial onbudsman service website under past cases upheld for july 2025. Im Mr. W, who was accused of commiting a crime by HSBC Uk for having a debt in the past. The debt was also literally a vodafone bill that was unpaid. Not a credit card or overdraft or anything banking related. Reviewed on: 20th June 2025

great HSBC app

Never had issues while using HSBC bank accounts. App is easy to use and use it for most activities. Reviewed on: 15th June 2025

My experience with HSBC account

Safe account ...excellent application....fast service...trust... Reviewed on: 13th June 2025

Prompt customer service with real people, including...

Prompt customer service with real people, including via chat, good Premier services and benefits Reviewed on: 12th June 2025

HSBC - easy and good customer service

I've always found HSBC very easy to use, and with good customer service. The new app especially is a big help. Reviewed on: 12th June 2025

Very professional service

Very professional service. Good customer service. Reviewed on: 12th June 2025

Great Bank

I've been a loyal customer for many years and I've never had a problem with them. Every issue I've had has been delt with cre and efficiency. I've recommend them to all my friends and family. Reviewed on: 12th June 2025

Secure banking

I’ve been with them for 8 years they have their not the best regarding eas of upgrades but the money are secure and always at your fingertips Reviewed on: 26th May 2025

HSBC offers a range of great flexible bank accounts...

HSBC offers a range of great flexible bank accounts to suite your needs. The app is very user friendly. Reviewed on: 26th May 2025

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Personal bank account
from Investec 5.00 from 1 reviews
FlexDirect
from Nationwide 4.49 from 298 reviews
M Plus Account
from Virgin Money 3.73 from 22 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.71 from 6 reviews
Regular Saver
from HSBC 4.42 from 25 reviews
Business Insurance
from HSBC 4.33 from 3 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub