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HSBC Bank Account Reviews

Ratings based on 424 reviews Last review 21 hours ago

HSBC Bank Account reviews come from people like you! With so many different current accounts now available, you can read these honest HSBC Bank Account reviews to find out what life as a HSBC customer is really like. And remember, if you are a HSBC...

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HSBC Bank Account reviews come from people like you! With so many different current accounts now available, you can read these honest HSBC Bank Account reviews to find out what life as a HSBC customer is really like. And remember, if you are a HSBC customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of HSBC Bank Account reviews. Together, we can make financial services work better for everyone.

5 148
4 131
3 63
2 36
1 45

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Your Bank Account Reviews (424)

15th January 2018

Helpful, freindly but slightly let down.

Been banking with HSBC for many years before switching and they were very good. Always a freindly voice at the end of the phone and always able to help me with all enquiries big and small. I was however disapointed when I visted a branch to close an...

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Been banking with HSBC for many years before switching and they were very good. Always a freindly voice at the end of the phone and always able to help me with all enquiries big and small. I was however disapointed when I visted a branch to close an account, after i left thinking all was sorted it only came to my attention 6 months later that in fact they hadn't closed the account which amouted to some charges my way which is currently in dispute. Other than this one incident i was very happy with there service and would still recomend them.

13th January 2018

Excellent Help Solving Problems

We had a joint account and were having problems getting one of the cards reissued. The staff in our local branch were brilliantly helpful and sorted out the issue with the online banking system quickly and efficiently for us.

11th January 2018

loyal to HSBC

Recently introduced a friend coming to live in uk to HSBC as a loyal customer.I would have like a small incentive for both of us as i was bringing a brand new customer to HSBC and they could have go to many competitors on the high street.

6th January 2018

Awful customer service

extremely unhelpful, rude customer service agents who do not appear to listed to your issues but just repeat platitudes from a script. We had an issue where cash paid in at a branch "disappeared" for over 2 weeks, during which time outgoing payments...

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extremely unhelpful, rude customer service agents who do not appear to listed to your issues but just repeat platitudes from a script. We had an issue where cash paid in at a branch "disappeared" for over 2 weeks, during which time outgoing payments were bounced and we incurred bank charges. We had to fight tooth and nail to get reimbursed, they refused to admit the error was theirs. Dreadful service.

3rd January 2018

Excellent Bank

Have banked with HSBC for 20+ years now and have never had a problem with them, they have always been very keen to help resolve any issues and have offered great borrowing options when...

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Have banked with HSBC for 20+ years now and have never had a problem with them, they have always been very keen to help resolve any issues and have offered great borrowing options when needed.

My only negative would be that they are behind on new technologies a little. Some of the newer online banks offer much more innovation in banking, though i appreciate these things take time to role out when you are as big as HSBC. So heres hoping we will see them soon

2nd January 2018

Reliable Banking

I have been with HSBC for about 15 years now and find their internet banking very easy to use. I especially like the "pending transactions" feature in my current account. I check my account daily and this feature reminds me what is going out soon and...

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I have been with HSBC for about 15 years now and find their internet banking very easy to use. I especially like the "pending transactions" feature in my current account. I check my account daily and this feature reminds me what is going out soon and I can ensure the money is in my account.
I have now upgraded to HSBC advance which incurs no monthly fee, and it comes with a range of discounts which I find very handy indeed.

31st December 2017

HSBC bank Accont Review

Have been with HSBC since 1980 and have always found them to be a reliable,trustworthy and honest bank.We bank online and this has proved to be a very efficient and time saving way to run our account.We recommended HSBC to our sons who both now have...

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Have been with HSBC since 1980 and have always found them to be a reliable,trustworthy and honest bank.We bank online and this has proved to be a very efficient and time saving way to run our account.We recommended HSBC to our sons who both now have accounts.

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