Smart Money People Logo

HSBC: Bank account reviews

3.76
Based on 1,378 reviews, last reviewed 25th Apr 2026
15% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026
TG's avatar
TG

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026
Jill C's avatar
Jill C

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Bank account reviews (1378)

Overview of HSBC Bank Account

5
HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for those facing financial difficulties or vulnerabilities. Overall, HSBC delivers a good customer experience by combining digital innovation, personalised services, accessibility, and customer support. Reviewed on: 25th April 2026

Fair but getting Loan not quite clear to me

3
Fair but getting Loan not quite clear to me Reviewed on: 22nd April 2026

Easy to open account.

5
Easy to open account. No extra steps. Helpufull customer service. Reviewed on: 17th April 2026

Recently needed to transfer some cash but was annoye...

4
Recently needed to transfer some cash but was annoyed that it took longer than expected Reviewed on: 17th April 2026

Good banking app

4
Banking app is easy to use with good support Reviewed on: 17th April 2026

Never had any issues had a current account with them...

5
Never had any issues had a current account with them for 40 years. Reviewed on: 17th April 2026

Been banking with HSBC for over 16 years , never had...

5
Been banking with HSBC for over 16 years , never had an issue with them. Reviewed on: 16th April 2026

Absolutely brilliant, they were exceptional when dis...

5
Absolutely brilliant, they were exceptional when discussing and providing support for our son Reviewed on: 16th April 2026

Helpful staff

5
The customer service people are helpful but I do miss a counter Reviewed on: 16th April 2026

No reward for loyalty

1
Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay with my current account. Reviewed on: 16th April 2026

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from HSBC?

  • Stocks and shares ISA

    from HSBC 4.89 from 7 reviews
    HSBC
  • Home Insurance

    from HSBC 4.63 from 7 reviews
    HSBC
  • Online Bonus Saver

    from HSBC 4.35 from 15 reviews
    HSBC
    View all products