HSBC: Bank Account reviews

3.76
Based on 1,048 reviews, last reviewed 19th Mar 2023
1900% increase in 5 star reviews
in the past 90 days
42% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
26%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
14%

Latest highest rating:

5

The best Any issue costumer service ready for everything to be sorted Reviewed on: 17th March 2023

Latest lowest rating:

1

Poor customer service and simply do not care In my experience very poor customer service (basic things can take up to four times as long, often with someone on the other side of the world who doe... Read more Reviewed on: 19th March 2023

About the Bank Account

HSBC Bank Account reviews come from people like you! With so many different current accounts now available, you can read these honest HSBC Bank Account reviews to find out what life as a HSBC customer is really like. And remember, if you are a HSBC customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of HSBC Bank Account reviews. Together, we can make financial services work better for everyone.

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HSBC Bank Account reviews (1048)

Poor customer service and simply do not care

1
In my experience very poor customer service (basic things can take up to four times as long, often with someone on the other side of the world who doesn’t understand the system or products or can speak clearly). No interest in customer service or genuine desire to help customers with mortgage/rates in this era of increasing cost of living challenges. No in-branch support despite visiting numerous times and asking to see someone to help me get a better mortgage rate. Will be leaving HSBC as soon as I can get a mortgage wiry an alternative provider. Simply too big, hugely inefficient and no understanding of their customers which comes across in spades at every level. Reviewed on: 19th March 2023
Renee Smith's avatar
Renee Smith

The best

5
Any issue costumer service ready for everything to be sorted Reviewed on: 17th March 2023

LARGE CHOICE OF PRODUCTS

4
HSBC has a large variety of products which satisfy my needs Reviewed on: 17th March 2023

No profit on savings

3
I have been saving each penny but never got any interest on the amount in my account. Then why not to prefer other banks. Reviewed on: 16th March 2023

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