HSBC Bank Account Reviews

Efficient and innovative

Great Bank, honest and innovative in all their approach.

Peter Ernest ClementLevel 1

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A lot of room for improvement

Constant issues with the banking app, my actual transactions and keeping track of them, as well as the overall customer service and care shown. The service itself is poor letting me down on multiple occasions and definitely not delivering the minimum...

Constant issues with the banking app, my actual transactions and keeping track of them, as well as the overall customer service and care shown. The service itself is poor letting me down on multiple occasions and definitely not delivering the minimum expected service.

Bogdan ArhireLevel 1

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Good company

I really like this bank, for 4 years I didn't had any problems and i trust it

Laura UrsacheLevel 1

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App doesnt do anything

App only allows you to view details, not change anything. Online banking times out if you try and do more than one thing. Although that must mean your money is very secure as you can’t even access it yourself!

Sam KeslakeLevel 1

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Good bank!

Very user friendly and great customer experience. Each time I contacted the customer support, I am always responded to promptly and a satisfying solution is provided.

VladLevel 1

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Worst bank

Customer service always tells you the wrong things, illogical way of doing things

EmmaLevel 1

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Effective, efficient, friendly service and great security

I have been using an HSBC account since I first got my own card, and I have never had any problems with the service or with feeling that my money is secure.

Louis ThomasLevel 1

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WOW EXCELLENT SERVICE

Recommend the HSBC premier account great service always available on the phone 24/7 and I cannot fault anything!

kkhimji2001Level 2

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Great account perks

Had an HSBC account which came with travel insurance. Paid out quickly when I couldn't travel due to a Zika scare in the country I was travelling to whilst pregnant.

AciLevel 1

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Perfect

A brilliant account that works well for me!

Heather SwainLevel 1

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Good bank

Good online banking. No issues with this bank. Very good customer service. Good bonus for switching to them and this happened very smoothly

JackLevel 1

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Fantastic Customer Service

Brilliant bank, amazing staff. Have complete confidence in them

Denise63221Level 1

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Trustworthy

Honest, easy to deal with an secure

Vaughan DeeLevel 1

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Very good and reliable. Quick and easy

Good and healpfull staff. My experience has been good . I would recommend other people to join the bank

ShahidLevel 1

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4

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AnonymousLevel 1

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Good Current Account

Switched to HSBC mainly because of the £175 incentive offer. No issues so far. Switch was fine and the online and app banking works well.

Lee WhittakerLevel 1

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Advance Current Account

A very reliable banking experience and good customer service.

ShmooLevel 1

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Friendly 24h service

But wish more was available via internet banking

EmilyLevel 1

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Great service and good rates

I switched to HSBC to take advantage of the switching financial incentive. The service throughout was fantastic I was kept informed at every stage. The £175 benefit was received with no problems just one month after the switch. I was then offered the ...

I switched to HSBC to take advantage of the switching financial incentive. The service throughout was fantastic I was kept informed at every stage. The £175 benefit was received with no problems just one month after the switch. I was then offered the opportunity to open a savings account at 5% interest, pretty unheard of these days which was an added bonus! From my last bank HSBC are a breath of fresh air, not sure why I waited so long to switch!

LisCLevel 1

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Login difficult and fraud on opening account

I switched my account to HSBC but within two months closed it and moved back to my old bank. The app and website is excessively difficult to sign in to with too many passwords and PINs. I also received two different fraud attempts almost immediately...

I switched my account to HSBC but within two months closed it and moved back to my old bank. The app and website is excessively difficult to sign in to with too many passwords and PINs. I also received two different fraud attempts almost immediately upon opening - something I've never encountered with my old bank.

Christine SchneiderLevel 1

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