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HSBC: Bank Account reviews

3.66
Based on 1,201 reviews, last reviewed 4th Jul 2024
31% decrease in 5 star reviews
in the past 90 days
64% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
44%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
15%

Latest highest rating:

5

Great Malvern branch, always friendly and efficient Great Malvern branch, always friendly and efficient Reviewed on: 4th July 2024
Jane s's avatar
Jane s

Latest lowest rating:

1

Terribile customer service and poor initiative to he... Terribile customer service and poor initiative to help people using their services Reviewed on: 24th May 2024
andrea manzi's avatar
andrea manzi

About the Bank Account

HSBC’s Bank Account is accompanied by its mobile banking app, with a range of features to help you understand your spending. There are both arranged and unarranged overdraft options available and account holders can access all of HSBC’s savings accounts.

Choosing the right current account and provider can be difficult. But it’s important to be confident in the place you store your money. Our HSBC Bank Account reviews can give you valuable insight into life as a HSBC account holder.

Find out how long customers have been with HSBC and how satisfied they are with the Bank Account. Learn more about the mobile banking app and the features it has to offer. Read genuine experiences with the customer service team to see how HSBC handles its customers' issues. Find out if account holders would recommend the Bank Account to family and friends. Take a look through our HSBC Bank Account reviews to find the ones most useful to you.

If you have a HSBC Bank Account, share your experience with our Smart Money People community. How long have you had the account and is it your main current account? What are the pros and cons you’ve experienced whilst banking with HSBC? If you have an overdraft, were you satisfied with the options you had to choose from? Do you use the mobile banking app, and if so, what are your favourite features? Write an honest HSBC Bank Account review today. Together, we can help people like you make better financial decisions.

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HSBC Bank Account reviews (1201)

Great Malvern branch, always friendly and efficient

5
Great Malvern branch, always friendly and efficient Reviewed on: 4th July 2024
Jane s's avatar
Jane s

Website and mobile app very user friendly

4
I very rarely need to visit a branch. The website and mobile app are both easy to use. Reviewed on: 18th June 2024
gden's avatar
gden

Excellent customer service.

5
Excellent customer service. I had a strange transaction come out of my account one day and they immediately helped me resolve the issue and get my money back. Been using them for nearly 20 years. Reviewed on: 15th June 2024
Sam S's avatar
Sam S

I've banked with HSBC for 10 years and for the most...

4
I've banked with HSBC for 10 years and for the most part found them very helpful and fair. In recent years I've noticed the customer service has gone downhill and the interest rates are not competitive. Reviewed on: 14th June 2024
Sophie Harriet's avatar
Sophie Harriet

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