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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1327 reviews)

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3.67

Based on 1,327 reviews, last reviewed 22nd Jan 2026

250% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

4

HSBC customer service lines Knowledgeable friendly staff get you sorted in a timely manner but the start automated menu needs updating to make it easier to navigate some time tak... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

1

romance scam ignored, no investigation, no empathy I am writing this review to warn others after an extremely distressing experience with HSBC following a confirmed long-term romance scam involving my ... Read more Reviewed on: 19th January 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1327)

HSBC customer service lines

Knowledgeable friendly staff get you sorted in a timely manner but the start automated menu needs updating to make it easier to navigate some time takes a couple mins b4 speaking to a person Reviewed on: 22nd January 2026

Always good advice combined with a good app for all...

Always good advice combined with a good app for all your transactions and keeping a close view of all your accounts . Also very good linked savings accounts Reviewed on: 22nd January 2026

Always had good experiences

Always had good experiences resolving any issues in branch. Staff helpful and sort any issues out. Reviewed on: 22nd January 2026

Easy for home & away .

Bank was easy to open, the global money exchange option is great and I like the user interface Reviewed on: 22nd January 2026

Good behavior from staffs and great value for money

Good behavior from staffs and great value for money Reviewed on: 22nd January 2026

I have been with HSBC for years

I have been with HSBC for years, customer service has always been helpful and the app is simple and straightforward. Reviewed on: 22nd January 2026

I love baking with HSBC.

I love baking with HSBC. They offer the right account to me. Reviewed on: 22nd January 2026

Generally middle of the road,and little recognition...

Generally middle of the road,and little recognition for customers of over 50 yrars Reviewed on: 22nd January 2026

Great experience and passion good stuff

Great experience and passion good stuff Reviewed on: 22nd January 2026

Good bank, been with them for many years, wouldn’t c...

Good bank, been with them for many years, wouldn’t change to a different one. Reviewed on: 22nd January 2026

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