Write a review

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

View other HSBC products

3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

15% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1378)

It provided good customer services to me whenever I...

It provided good customer services to me whenever I had queries on my bank accounts or services Reviewed on: 24th March 2026

Simple and fast

Website good and fast. On the go Reviewed on: 24th March 2026

Hard to speak to someone directly when there’s an is...

Hard to speak to someone directly when there’s an issue but, once you get to the right department, they are usually very good in sorting things fairly quickly. Reviewed on: 24th March 2026

Smooth process when dealing with fraud.

Smooth process when dealing with fraud. Easy change of credit card. App is straightforward and everything is easy to find. Reviewed on: 24th March 2026

Very good for my banking needs, fast transactions an...

Very good for my banking needs, fast transactions and easy to use. Reviewed on: 24th March 2026

Friendly professional easily to contact great products

Friendly professional easily to contact great products Reviewed on: 24th March 2026

HSBC always alerts me if anything funny is about to...

HSBC always alerts me if anything funny is about to happen on my account and it makes me feel like my money is secure Reviewed on: 8th March 2026

, open to all

Reliable and professional empathetic open to all always a positive experience Reviewed on: 5th March 2026

Uncomfortable and unreasonably bureaucratic

My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not reactivate my inactive account (which they locked me out of because I did not use it regularly enough) as I could not replicate my 9 year-old self's handwriting and, because children do not tend to pay bills, I had no proof of address or identity they would accept. Their waiting areas are often hot, dingy, and uncomfortable as well. I ended up changing banks. Reviewed on: 24th February 2026

trustworthy, dependable bank with good incentives fo...

trustworthy, dependable bank with good incentives for saving and investing Reviewed on: 20th February 2026

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

FlexDirect
from Nationwide 4.61 from 371 reviews
Student Current Account
from TSB 4.19 from 6 reviews
Platinum Added Value Account
from Lloyds Bank 3.97 from 45 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.89 from 7 reviews
Home Insurance
from HSBC 4.63 from 7 reviews
Online Bonus Saver
from HSBC 4.35 from 15 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub