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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1306 reviews)

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3.67

Based on 1,306 reviews, last reviewed 31st Jul 2025

78% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

I feel my money is secure with HSBC with the use of... I feel my money is secure with HSBC with the use of biometrics - I particularly like the new app that has just been released. The layout is improved ... Read more Reviewed on: 5th July 2025

Latest lowest rating:

1

DO NOT DEAL WITH THESE PEOPLE. DO NOT DEAL WITH THESE PEOPLE. Absolutely USELESS the lot of them. Complete TIME WASTERS. I had a HSBC creditcard i paid off about 15/20 years ago, ap... Read more Reviewed on: 31st July 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1306)

It’s alright

Been with HSBC for a few years, they are reliable but interest rates on savings aren’t the best. Customer service is not great, with them passing off problems. However, app is functional and easy to use, and the in-app customer service system is good. Reviewed on: 15th April 2025

Good branch for general banking, but could use some...

Good branch for general banking, but could use some app polishing. Support was always there when needed at my local branch, however opening times may be inconvenient. Secure payments and checks, and easy to order my physical card. Reviewed on: 11th April 2025

Great Overall - always a good experience.

Great Overall - always a good experience. Reviewed on: 9th April 2025

Good bank, Friendly staff.

Good bank, Friendly staff. I am with HSBC since 2007. I ahve also my business account. No problems so far. Reviewed on: 4th April 2025

Honest Bank Surely Cares is HSBC

I have banked with HSBC for a long time and I have had other bank accounts with other banks but for everyday banking hsbc is best . Service is great and the app is excellent. Support always available if you need it . Reviewed on: 2nd April 2025

Nothing too much trouble at HSBC Liverpool

I had to do a money transfer to Tenerife. Bank clerk most helpful and assisted me in doing so and also arranged a global money card to be ordered for next trip. Reviewed on: 2nd April 2025

Experience

When I went to handle business, the staff were very considerate and the service was excellent. Moreover, there were staff from different countries, and they could speak the corresponding native language according to the customers they served. Reviewed on: 2nd April 2025

Been with hsbc for many years.

Been with hsbc for many years. They provide adequate current accounts although their mortgage rates could be better Reviewed on: 2nd April 2025

Very good team.

Very good team...excellent support...fast ...excellent app. Reviewed on: 2nd April 2025

Easy to transfer money and good exchange rates

Easy to transfer money and good exchange rates Reviewed on: 2nd April 2025

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