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HSBC: Bank Account reviews

3.63
Based on 1,218 reviews, last reviewed 11th Oct 2024
22% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
44%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
15%

Latest highest rating:

5

Good service and customer service is efficient Good service and customer service is efficient Reviewed on: 11th October 2024
Keith c's avatar
Keith c

Latest lowest rating:

1

HSBC review As soon as they manager HSBC saw my Israeli passport, they even cancelled online interview with me about opening a corporate account. They did not wri... Read more Reviewed on: 10th October 2024
Alex's avatar
Alex

About this product

HSBC’s Bank Account is accompanied by its mobile banking app, with a range of features to help you understand your spending. There are both arranged and unarranged overdraft options available and account holders can access all of HSBC’s savings accounts.

Choosing the right current account and provider can be difficult. But it’s important to be confident in the place you store your money. Our HSBC Bank Account reviews can give you valuable insight into life as a HSBC account holder.

Find out how long customers have been with HSBC and how satisfied they are with the Bank Account. Learn more about the mobile banking app and the features it has to offer. Read genuine experiences with the customer service team to see how HSBC handles its customers' issues. Find out if account holders would recommend the Bank Account to family and friends. Take a look through our HSBC Bank Account reviews to find the ones most useful to you.

If you have a HSBC Bank Account, share your experience with our Smart Money People community. How long have you had the account and is it your main current account? What are the pros and cons you’ve experienced whilst banking with HSBC? If you have an overdraft, were you satisfied with the options you had to choose from? Do you use the mobile banking app, and if so, what are your favourite features? Write an honest HSBC Bank Account review today. Together, we can help people like you make better financial decisions.

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HSBC Bank Account reviews (1218)

HSBC closing branches

4
Few, about 300 branches left. Phone helpers not bad.. Open branch st least 4 to 5 miles away, accessible by car, not public transport Reviewed on: 12th April 2024

Happy customer

5
Very happy with HSBC and my dealings with them have been great Reviewed on: 12th April 2024

Great services for banking

5
Great services for banking and credit card Reviewed on: 12th April 2024

Been with them all my adult life, they are all the s...

4
Been with them all my adult life, they are all the same, aren't they! Reviewed on: 12th April 2024

AVOID!! Worst bank ever

1
Spoke to David Pearson today supposedly is a complaints specialist. He was rude aggressive and made personal judgement on my situation. Advising me I should managed my finances better he had no idea of my personal situation. He showed no care or compassion no empathy nothing. He came across as very rude and aggressive and when i politely asked him not to shout at me he rudely ended the call. No procedures in place to help disabled and vulnerable people. AVOID AT ALL COST!! Reviewed on: 11th April 2024

Ok for basic daily use.

4
I use it for basic daily use and it’s ok. I asked many times if they would update their app to make it easier to manage money and section it so outgoings are easier to manage and budget for but all I get is open a different account. As if that is a sensible solution when there are many. Staff are great in the call centre and helpful. Reviewed on: 10th April 2024

Interms of security and providing good services HSBC...

5
Interms of security and providing good services HSBC is the best Reviewed on: 27th March 2024

Simple banking.

4
Simple banking. Does the job well Reviewed on: 23rd March 2024

Hsbc standards have slipped compared to previous years.

3
Hsbc standards have slipped compared to previous years. For example, repeated failure to correctly set up a direct debit from hsbc ac for hsbc credit card. Took months to sort out and was only able to resolve by raising as a complaint. Reviewed on: 22nd March 2024

It’s a good bank for daily spending not amazing but...

4
It’s a good bank for daily spending not amazing but not bad either Reviewed on: 15th March 2024

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