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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

15% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

Current Account holder 13 years

Very hands off most of the time been a current account holder for 13 years with really no issues. It can be an issue stopping direct debits without cancelling the card or having customer support understand my queries Reviewed on: 23rd January 2026

very intuitive mobiel phone app and trusted corporation

very intuitive mobiel phone app and trusted corporation Reviewed on: 23rd January 2026

Good customer service, friendly, supportive.

Good customer service, friendly, supportive. Reviewed on: 23rd January 2026

Good account with plenty of offerings

Good account with plenty of offerings (credit card / loans / etc.) - app is easy to use and customer service is accessible in person and via telephone. Reviewed on: 23rd January 2026

HCBS super

I have been using this bank for 2 years. I really like it. I liked the ease of use of the HCBS app. I am recommending it to my friends. Reviewed on: 23rd January 2026

It’s a bank!

It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

Good service been banking for a decade

Good service been banking for a decade Reviewed on: 23rd January 2026

Customer service and online experience are very good...

Customer service and online experience are very good and free global travel insurance for Premier clients is excellent. Reviewed on: 23rd January 2026

All banking services excellent and customer communic...

All banking services excellent and customer communication clear and productive. Staff in branch very approachable. Would recommend new customers to join the banking fraternity and enjoy the many excellent services on offer. Reviewed on: 23rd January 2026

I recently opened a new account for my son

I recently opened a new account for my son ,it was pretty easy no easy was kept in touch on everything. Very pleased been with hsbc since I was 17 and im now 42. Reviewed on: 22nd January 2026

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