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HSBC: Bank account reviews

Name: Bank account
Rating: 3.94 (1388 reviews)

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3.94

Based on 1,388 reviews, last reviewed 16th Jul 2026

78% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

excellent service, I recommend,good conditions excellent service, I recommend,good conditions Reviewed on: 16th July 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1388)

My great experience

HSBC is an exceptional bank they always care for their customers and provide an excellent service at all times whether it’s online via phone or in the branch been with the bank for more than ten years and they have never once let me down they always are polite professional and supportive and their mobile app is easy to use and navigate I would highly recommend them to anyone else and they have made me feel proud as a customer they are the greatest bank ever I am really grateful to be with them Reviewed on: 11th February 2026

My experience with HSBC has been absolutely perfect.

My experience with HSBC has been absolutely perfect. Reviewed on: 30th January 2026

Excellent financial service

Reiiable and informative. Good communicator Reviewed on: 30th January 2026

Very good service.

Very good service i have have account now 10 years l and I am very happy with HSBC. Reviewed on: 28th January 2026

Great service. .

Been with them for years and can’t fault them as they have always been accessible if needed Reviewed on: 26th January 2026

I have always been with HSBC and would never want to...

I have always been with HSBC and would never want to change banks. Their online banking is efficient and I often go into the branch and the staff are always friendly and extremely helpful. I have recently needed to book an appointment to chat about a credit card and it was all done very professionally. Reviewed on: 24th January 2026

They dont give out loans easily but have a big overd...

They dont give out loans easily but have a big overdradt, i suppose its easier to try and rely on it more. Reviewed on: 23rd January 2026

Perfect service and the app is a very useful tool fo...

Perfect service and the app is a very useful tool for managing my finances Reviewed on: 23rd January 2026

I m with HSBC for 8 years now and I never had any is...

I m with HSBC for 8 years now and I never had any issue with them. Reliable bank and quite good customer service as well. Reviewed on: 23rd January 2026

HSBC Bank services are extremely good, but they miss...

HSBC Bank services are extremely good, but they miss more products like award/points/money back cards, additional finance/savings support, etc. Overall, I'm very happy but I believe they could do better by using new product strategies with existing customers. Reviewed on: 23rd January 2026

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