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HSBC: Bank account reviews

Name: Bank account
Rating: 3.919209941284796574 (1386 reviews)

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3.92

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Hard to speak to someone directly when there’s an is...

Hard to speak to someone directly when there’s an issue but, once you get to the right department, they are usually very good in sorting things fairly quickly. Reviewed on: 24th March 2026

Smooth process when dealing with fraud.

Smooth process when dealing with fraud. Easy change of credit card. App is straightforward and everything is easy to find. Reviewed on: 24th March 2026

Very good for my banking needs, fast transactions an...

Very good for my banking needs, fast transactions and easy to use. Reviewed on: 24th March 2026

Friendly professional easily to contact great products

Friendly professional easily to contact great products Reviewed on: 24th March 2026

HSBC always alerts me if anything funny is about to...

HSBC always alerts me if anything funny is about to happen on my account and it makes me feel like my money is secure Reviewed on: 8th March 2026

, open to all

Reliable and professional empathetic open to all always a positive experience Reviewed on: 5th March 2026

Uncomfortable and unreasonably bureaucratic

My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not reactivate my inactive account (which they locked me out of because I did not use it regularly enough) as I could not replicate my 9 year-old self's handwriting and, because children do not tend to pay bills, I had no proof of address or identity they would accept. Their waiting areas are often hot, dingy, and uncomfortable as well. I ended up changing banks. Reviewed on: 24th February 2026

trustworthy, dependable bank with good incentives fo...

trustworthy, dependable bank with good incentives for saving and investing Reviewed on: 20th February 2026

My great experience

HSBC is an exceptional bank they always care for their customers and provide an excellent service at all times whether it’s online via phone or in the branch been with the bank for more than ten years and they have never once let me down they always are polite professional and supportive and their mobile app is easy to use and navigate I would highly recommend them to anyone else and they have made me feel proud as a customer they are the greatest bank ever I am really grateful to be with them Reviewed on: 11th February 2026

My experience with HSBC has been absolutely perfect.

My experience with HSBC has been absolutely perfect. Reviewed on: 30th January 2026

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