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HSBC: Bank account reviews

3.93
Based on 1,390 reviews, last reviewed 20th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

Good banking services. Good banking services. Good banking App,easy to use. Reviewed on: 20th August 2026
Lucian 's avatar
Lucian

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026
Sam's avatar
Sam

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Bank account reviews (1390)

Online banking is seamless and easy to navigate.

5
Online banking is seamless and easy to navigate. Paying in cheques, simple and easy to use. Accounts all laid out clearly on home page. Doesn’t try to sell me products. I love the option to hide my regular saver from view if I want so that I’m not tempted to dip into it, that’s a great idea! Never had to use customer service as service has been faultless. Texts if I use my overdraft, notifications for withdrawals and deposits, keeps me in control of my finances. Reviewed on: 24th March 2026

Great Bank :)

5
Been with them over 10yrs. Excellent Bank, easy to use features, good products, great customer service - would highly recommend. Reviewed on: 24th March 2026

It provided good customer services to me whenever I...

3
It provided good customer services to me whenever I had queries on my bank accounts or services Reviewed on: 24th March 2026

Simple and fast

5
Website good and fast. On the go Reviewed on: 24th March 2026

Hard to speak to someone directly when there’s an is...

4
Hard to speak to someone directly when there’s an issue but, once you get to the right department, they are usually very good in sorting things fairly quickly. Reviewed on: 24th March 2026

Smooth process when dealing with fraud.

5
Smooth process when dealing with fraud. Easy change of credit card. App is straightforward and everything is easy to find. Reviewed on: 24th March 2026

Very good for my banking needs, fast transactions an...

5
Very good for my banking needs, fast transactions and easy to use. Reviewed on: 24th March 2026

Friendly professional easily to contact great products

4
Friendly professional easily to contact great products Reviewed on: 24th March 2026

HSBC always alerts me if anything funny is about to...

5
HSBC always alerts me if anything funny is about to happen on my account and it makes me feel like my money is secure Reviewed on: 8th March 2026

, open to all

4
Reliable and professional empathetic open to all always a positive experience Reviewed on: 5th March 2026

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