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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

90% decrease in 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22423)

They are thieves!

They are thieves! They are the number one fraudsters of UKs insurance companies that are bad. They lie, their policies are inconsistent and their insurance policies are very expensive, yet ineffective in most cases. We got a black box from them, installed it well and correctly, only for us to get a mail that the blackbox needs to be return as it was not reading estimates even though it was reading from day 1 without any interference or removal. The increased price all of a sudden!!!! There are better ways that you can lie to unexpectedly and unnecessarily increase monthly price than to lie that what is working is not working after 2months without any touch. Admiral is a terrible and fraudulent insurance company. Runaway as you will surely regret their pricy and rubbish policies that are deceptive. Reviewed on: 7th November 2025

Avoid Admiral! Terrible!

Avoid Admiral! After 10+ years with Admiral and no previous claims, I was shocked at how poorly my accident was handled. They accepted the other driver was fully at fault but refused to cover all the damage, ignored clear evidence from my dashcam and Land Rover app, and left me without a car while the complaint drags on. Extremely disappointing and unfair treatment. Reviewed on: 3rd October 2025

Very easy to buy and adjust policies.

Very easy to buy and adjust policies. Reviewed on: 30th September 2025

Cheapest for car & home Insurance

Cheapest for car & home Insurance Reviewed on: 13th September 2025

No problems, but a suggestion

In general, I have no problems whatsoever with Admiral as an insurer. They are professional and courteous, and I feel safe with them as my insurer. The only issue I have is with the telemetrics on the app; despite scoring gold for every single drive I do, I still get an overall score of silver/bronze. My job means I travel frequently as a passenger in other people's cars - I used to diligently change my status to "passenger" for those journeys, but this seems to make no difference, as these journeys are the only reason I can see for my score not averaging as gold. As a gold score would possibly bring my premium down, I feel slightly cheated that this process isn't as accurate as it could be and this could do with looking into. Reviewed on: 12th September 2025

Avoid Admiral!

Avoid Admiral! My elderly Mum waited 9 months to discover they would not pay out, despite her not being at fault. They take your premiums then leave you in the lurch. Reviewed on: 9th September 2025

Brilliant value for moneg

I’ve always found Admiral offer the most service for the best price. The added extras, as well as not increasing the price as much as other providers, made me stay with them another year. Luckily, I haven’t needed to contact the customer service for anything major, but they were ready to help when it came to changing my number plate. Would highly recommend! Reviewed on: 8th September 2025

I find Admiral very easy to deal with and you have s...

I find Admiral very easy to deal with and you have so many ways to contact them. Compared to all the other car insurance companies they were the best value for money and much lower than other companies. Although all car insurance is far to expensive and I don't buy the excuses they give. Admiral also doesn't support Israel's genocide, unlike a lot of other financial companies Reviewed on: 8th September 2025

I’ve not had any issues

I’ve n bet had any issues and the price is good Reviewed on: 7th September 2025

Very good experience with Admiral over the years.

Very good experience with Admiral over the years. They are very professional, and if you had an accident they will make things as smooth as possible, taking away your stress about it. You can have an account setup online where you can see your insurances and add/update any details which I find easier than doing that over the phone. Reviewed on: 7th September 2025

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