Business guides
Use our business guides to get insights on how you can create better outcomes for your clients.
Explore our other Guides categories

Monthly financial services review data update: January
Posted in
Business guides
.png)
Monthly financial services review data update: January
5th February 2025 by Darryl
FCA's Consumer Duty priorities for the rest of 2024/25
Posted in
Business guides
.png)
FCA's Consumer Duty priorities for the rest of 2024/25
18th December 2024 by Darryl
Why you should invite customers to leave reviews
Posted in
Business guides
.png)
Why you should invite customers to leave reviews
16th December 2024 by Darryl
Business article: Is embedded insurance the key to unlocking customer loyalty?
Posted in
Business guides
.png)
Business article: Is embedded insurance the key to unlocking customer loyalty?
18th November 2024 by Guest author
Takeaways from the FCA’s Consumer Duty review in payments
Posted in
Business guides
.png)
Takeaways from the FCA’s Consumer Duty review in payments
5th November 2024 by Darryl
What is a Net Promoter Score? And how do you calculate it?
Posted in
Business guides,
Smart money guides

What is a Net Promoter Score? And how do you calculate it?
23rd September 2024 by Emma
Why you should always respond to customer reviews
Posted in
Business guides

Why you should always respond to customer reviews
23rd June 2024 by Darryl
How to share customer feedback with senior managers
Posted in
Business guides

How to share customer feedback with senior managers
25th March 2024 by Darryl
Five ways to share rave reviews about your company
Posted in
Business guides
