UK money news stories - 24 September 2025

Super-complaint launched against 'broken' insurance industry

This week, consumer group Which?, has launched a ‘super-complaint’ about home and travel insurance, following ‘serious failings’ in the industry. The complaint is based on three areas of concern - the way claims are handled, the sales practices of insurers and the way the regulator is failing to protect customers.

NEW: Nationwide bank switch offer (3 x £175)

Amidst the flurry of current account switching deals, Nationwide’s the latest provider offering £175. The difference with this one is that you could potentially get three bonuses. Here’s how it works. 

Interest base rate held at 4%: what does it mean for you?

The Bank of England decided to keep the base rate at 4% in their most recent meeting, after cutting it last month. But what’s behind the decision, what does it mean for your money and could we still expect another cut this year?

Lifetime ISA savers 'clobbered' with massive £102m fees 

Lifetime ISA fees are on the increase with savers paying over £100m in penalties in 2024/25. This would be as a result of withdrawing their money for any other reason than to buy their first property or for retirement. The amount paid in charges has shot up significantly compared to the £75.3m in the previous year. With this in mind, could the LISA be ripe for reform?

UK pension savers urged not to withdraw cash due to budget ‘fear and rumour’

There’s been a rise in cash being pulled out of pensions - an increase of almost 36% in 2024/25 compared to the year before. And we’re talking billions of pounds - and not all of it is tax-free! Experts are warning older savers to avoid making rash decisions when it comes to their pensions as a result of speculation ahead of the Budget in November.

Santander Edge Explorer review: is it worth it?

Santander's just launched a brand new packaged bank account that offers the feature of the Edge account plus insurance and other perks, for £17 a month. But how does it stack up?