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Yorkshire Bank: Business Banking reviews

2.13
Based on 27 reviews, last reviewed 5th Jun 2021
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Latest highest rating:

5

Excellent service Good understanding of current needs and excellent service Reviewed on: 5th March 2021
Daniel Lloyd's avatar
Daniel Lloyd

Latest lowest rating:

1

Callous & Uncaring Covid-19 Attitude! I operate a small limited company in the travel/leisure/sports industry and like everyone else was forced to stop taking bookings in March 2020 due to... Read more Reviewed on: 5th June 2021
John Bartlett's avatar
John Bartlett

About this product

Yorkshire Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Yorkshire Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Yorkshire Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Yorkshire Bank Business Banking reviews (27)

An Improvement on Barclays

3
We switched to Yorkshire Bank after a 20 year relationship with Barclays that turned sour when we were denied a small, short-term overdraft facility. Yorkshire's sign-up procedure was all very positive and their online services work well but we have had similar problems in accessing finance and a lack of relationship management. We are likely to change supplier this year. Reviewed on: 16th January 2017

Total disaster

1
Attempting to set up a business account. On the face of it this seemed like a really good idea but having weeks later not completed the process I would not recommend this to anyone! The staff on the phone appear very helpful - however it has been a nightmare setting this account up for the following reasons They took 2 weeks to send through an application They lost my application even though it was handed in with proof of posting at a post office I had to go to Picadilly Circus to hand in a second application which wasted 1/2 a day This still took 2 weeks to process The account opening letter had a mistake in the account number which I gave to a mortgage company causing a lot of hassle and inconenience I received am email with another reference on it and wasted 1/2 and hour on the phone until I was told to call business banking on Monday - so the business banking has really limited hours unlike other banks I was told to make a payment to activate the account and that was returned and failed to activate the account even though it was to the correct account number When I applied for an account I specifically applied for on-line banking (as otherwise what would be the point of having an account living in London when the branches are in Yorkshire!!!!!!!!!!) I was told that was fine someone would call me. No-one did. I spoke to them several times and now have to fill in a load of new paperwork. So the whole thing has turned into a joke - only these people are supposed to be entrusted with my money!! Reviewed on: 19th December 2016

Horrific experience over 4 long years

1
Even after being fed up for so long of their contempt for customers they managed to cock up that , Diabolical service and care not a jot about customers, i really feel their staff have their hands tied, i do not normally post reviews but after 3 strikes hopefully it will serve as a warning to others Reviewed on: 29th October 2016

Useless

1
About as useful as a sloth in a 100 meter dash. If you want to have a negative effect on your business go near these guys. Absolutely dire service and systems. Before even considering opening an account I suggest calling theme and waiting through the 20+ minute voice mail, then have a discussion with an employee who has no interest in their job ( it's a common theme). Reviewed on: 14th July 2016

Personal service

4
Excellent personal service. Will be seen on short-term notice. Reviewed on: 22nd January 2016

Capital raising to purchase a nursing home

5
assisted a Doctor looking to purchase a nursing home. A facility of £150,000 was raised, the applicants would have lost their interest-only rate had they applied to their mortgagee. The process facility was arranged within a very tight timescale. Reviewed on: 24th December 2015

great bank

5
this has got to be one of the best banks for insurance i would recommend this bank to all the people i know because its just a great bank to be with Reviewed on: 29th April 2015

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