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Leek Building Society: Financial Planning reviews

Name: Financial Planning
Rating: 4.76 (37 reviews)

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4.48

Based on 37 reviews, last reviewed 31st Jul 2024

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in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

3 star

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Latest highest rating:

5

In branch service review Very clear with all information. Reviewed on: 31st May 2024

Latest lowest rating:

1

Poor service Wanting information about pension but couldn’t find a brochure. No staff in the banking except a man with a bottle of wine going round the back. Didn’... Read more Reviewed on: 31st July 2024

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About this product

Leek Building Society financial planning reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society financial planning reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Leek Building Society Financial Planning reviews (37)

Poor service

Wanting information about pension but couldn’t find a brochure. No staff in the banking except a man with a bottle of wine going round the back. Didn’t even try and help me Reviewed on: 31st July 2024

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear that you couldn’t find the information that you wanted. When it comes to financial planning the Society acts as an introducer to Wren Sterling, a firm of independent financial advisers. We’re not in a position to advise on or arrange pensions ourselves – which is why you were unable to locate a brochure specifically about pensions during your visit to the branch. If you’d like to speak with a Wren Sterling adviser about your pension arrangements then please don’t hesitate to get in touch and we’ll be happy to arrange an appointment for you. You can do this by either asking in branch or by calling us on 0800 093 0002 and we look forward to speaking with you. Dave @ Leek BS Response date: 1st August 2024

In branch service review

Very clear with all information. Reviewed on: 31st May 2024

In branch service review

Excellent advice from all members of staff. Reviewed on: 8th May 2024

In branch service review

Helpful and friendly branch who explain with understanding. Reviewed on: 3rd May 2024

Nobody ever in the banking hall to help

Nobody ever in the banking hall to help Reviewed on: 20th April 2024

Reply from Leek Building Society Thank you for taking the time to leave a review. During our normal branch opening hours our staff are typically available to assist customers either at the counter or – where possible – at the branch engagement zone. We are, however, very sorry if no-one was available to assist you on this occasion. We welcome feedback from our members and the branch manager will be happy to discuss any suggestions or concerns that you may wish to raise with them. Dave @ Leek BS Response date: 22nd April 2024

In branch service review

Nick from Wren Starling has given us confidence and has been really reassuring. We are confident with his expertise and he has listened throughout. We finally have a financial advisor we can trust and are able to turn to, an asset to Leek BS. Reviewed on: 19th April 2024

Im a buy to let borrower for 16 plus years with the...

Im a buy to let borrower for 16 plus years with the Leek.Great rates, sevice and communication and very friendly and professional people. Reviewed on: 21st March 2024

an o a p friiend

excellent assistasnce and understanding for an o a p Reviewed on: 20th March 2024

Had an appointment to set up a new ISA.

Had an appointment to set up a new ISA. Alaina at the Uttoxeter branch recommended the best ISA for me after listening to my situation and completed everything professionally and efficiently. Very pleased with the service I received. Very welcoming and friendly branch at Uttoxeter. Reviewed on: 20th March 2024

Financial Meeting

We had a meeting with Dan at Uttoxeter and he was absolutely fantastic! Nothing was too much trouble, he explained everything thoroughly and gave advice where needed. If we needed another meeting, we would definitely be asking to have the meeting with him. Lovely chap who was more than helpful and who listened to what we wanted Reviewed on: 19th February 2024

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Leek Building Society: Financial Planning reviews

No new 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Leek Building Society: Financial Planning now

Leek Building Society Financial Planning reviews (37)

Poor service

In branch service review

In branch service review

In branch service review

Nobody ever in the banking hall to help

In branch service review

Im a buy to let borrower for 16 plus years with the...

an o a p friiend

Had an appointment to set up a new ISA.

Financial Meeting

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