Business user insights
Guides, top tips and insights tailored to individuals working within the financial services industry, helping you to create better outcomes for your clients.
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Why you should always respond to customer reviews
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For Business,
Business guides
Why you should always respond to customer reviews
9th May 2025 by Darryl
Monthly financial services review data update: April
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For Business,
Business guides
Monthly financial services review data update: April
7th May 2025 by Darryl.png)
Meet our British bank awards 2025 finalists!
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Awards
Meet our British bank awards 2025 finalists!
29th April 2025 by Darryl
Monthly financial services review data update: March
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For Business,
Business guides
Monthly financial services review data update: March
11th April 2025 by Darryl
Monthly financial services review data update: February
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Business guides
Monthly financial services review data update: February
8th April 2025 by Darryl
84% of UK consumers trust customer reviews
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Smart Money People news
84% of UK consumers trust customer reviews
7th April 2025 by Emma.png)
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Key takeaways from the FCA’s vulnerable customer review
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Business guides
Key takeaways from the FCA’s vulnerable customer review
11th March 2025 by Darryl
Monthly financial services review data update: January
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For Business,
Business guides
Monthly financial services review data update: January
10th March 2025 by Darryl
Jacqueline Dewey named in Women in FinTech Powerlist 2024!
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For Business,
Smart Money People news
Jacqueline Dewey named in Women in FinTech Powerlist 2024!
7th March 2025 by Darryl.png)
How to ask for customer reviews
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Business guides