Business user insights
Guides, top tips and insights tailored to individuals working within the financial services industry, helping you to create better outcomes for your clients.
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Takeaways from the FCA’s Consumer Duty review in payments
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For Business,
Business guides
Takeaways from the FCA’s Consumer Duty review in payments
5th November 2024 by Darryl
Insights from our recent savings webinar
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Financial insights
Insights from our recent savings webinar
18th October 2024 by Darryl
How to use customer feedback to improve service
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How to use customer feedback to improve service
11th September 2024 by Darryl
Mortgage Lender Benchmark H2 2023: The results
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Industry news
Mortgage Lender Benchmark H2 2023: The results
27th August 2024 by Darryl
Building Societies in 2020: Banking on broker satisfaction?
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Industry news
Building Societies in 2020: Banking on broker satisfaction?
27th August 2024 by Smart Money People Team
How customer reviews help companies to learn more about their audience
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How customer reviews help companies to learn more about their audience
6th August 2024 by Darryl
Why you should always respond to customer reviews
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Why you should always respond to customer reviews
23rd June 2024 by Darryl
Is the industry ready for the final Consumer Duty deadline?
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Industry news
Is the industry ready for the final Consumer Duty deadline?
14th May 2024 by Darryl
How customer reviews can help with SEO
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How customer reviews can help with SEO
5th April 2024 by Darryl
How to share customer feedback with senior managers
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Business guides