Business user insights
Guides, top tips and insights tailored to individuals working within the financial services industry, helping you to create better outcomes for your clients.

Why you should always respond to customer reviews
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Why you should always respond to customer reviews
9th May 2025 by Darryl
Monthly financial services review data update: April
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Monthly financial services review data update: April
7th May 2025 by Darryl
Meet our British bank awards 2025 finalists!
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Meet our British bank awards 2025 finalists!
29th April 2025 by Darryl
Monthly financial services review data update: March
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Monthly financial services review data update: March
11th April 2025 by Darryl
Monthly financial services review data update: February
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Monthly financial services review data update: February
8th April 2025 by Darryl
84% of UK consumers trust customer reviews
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84% of UK consumers trust customer reviews
7th April 2025 by Emma
Key takeaways from the FCA’s vulnerable customer review
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Key takeaways from the FCA’s vulnerable customer review
11th March 2025 by Darryl
Monthly financial services review data update: January
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Monthly financial services review data update: January
10th March 2025 by Darryl
Jacqueline Dewey named in Women in FinTech Powerlist 2024!
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Jacqueline Dewey named in Women in FinTech Powerlist 2024!
7th March 2025 by Darryl
How to ask for customer reviews
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