1 they closed my business account without telling me. ( that's another story when I was calling customer service about it when I told the lady that I am an existing customer she started to scream "don't you swear at me" Well lady.. If existing customer is a swear word for you, you really need to change your job)
2 They issued a check to my business name without asking what should they do with the balance left.
3 I needed the money urgently. Couldn't cash it in online as the amount is too big. Had to take time off from work because the branch is only open Monday to Friday till 3.30pm.
4. Still couldn't cash it in because it was issued to my business name. And they couldn't sort it in the branch I had to call them again. Took another 2 calls 1.5 hrs of my life.
Will be taking my personal account away as well..
Reviewed on: 21st June 2021
Applied for a business account online at the beginning of December. I thought nice and easy, upload the documents an will be done in no time. How wrong i was! As of 12-Feb-more than 2 months later- still dont have an account! I can't even count how many times i called them as they kept moving the goal post and despite of every time i provided everything they asked for they came up with new things they need.
Reviewed on: 12th February 2019
