Had my account blocked by metro for no reason, can't access money, can't pay direct debits due. Need to send in all sorts of paperwork to confirm normal everyday transactions. Customer service totally unhelpful. Now left with no money to pay bills indefinitely while they 'look into this' and they can't even tell me how long this will take. Very disappointing and not uncommon for this bank going by other reviews I've read with people having the same problem.
Reviewed on: 3rd April 2019
Had my account blocked by metro for no reason, can't access money, can't pay direct debits due. Need to send in all sorts of paperwork to confirm normal everyday transactions. Customer service totally unhelpful. Now left with no money to pay bills indefinitely while they 'look into this' and they can't even tell me how long this will take. Very disappointing and not uncommon for this bank going by other reviews I've read with people having the same problem.
Reviewed on: 3rd April 2019
