Honoured my 9 years PONC when transferring to them, then only gave me 1 year PONC to me insurer after that. Evidently they were trying to lock me in. They said that somewhere there was wording that made it an 'introductory PONC mirroring discount'. I have gone elsewhere and am very angry that they effectively took my money (I didn't make any claims) and threw away many years of PONC. Stay away!
Reviewed on: 17th April 2019
