Website Still Not Working Correctly and Still Long Phone Waits
1
Looking on the website at the online Statements page it doesn't add up; in my case my statement balance shown online was £21.95 more than the sum of the transactions. After 20 minutes on hold I get to speak to somebody who tells me there was a £21.95 transaction which they can see but I can't. You still can't trust this website for basics and this is 3 months after they put live.
Reviewed on: 8th January 2017