As with a number of reviews I have read here on fixed or notice accounts, should your circumstances change the bank expect you to prostrate yourself before them with a begging bowl to access even a small part of your funds. As with others I offered to pay any penalties they required but they were completely intransigent. I had to call down on some of my pension with a considerable financial penalty to cover a set of circumstances totally beyond our control. DO NOT USE THIS BANK
Reviewed on: 30th April 2019
I had car insurance which cost £260 that I had to cancel 2 months in. They charged me £57 administration fee even their own website says "A cancellation fee of £35 may be charged, and a refund due if you've paid your premium in full in advance." where did the £57 come from!!!
Reviewed on: 21st April 2019
