On 14 October 2016 I cancelled a Partnership CREDIT card because of suspected fraud and requester a replacement. In due course a CONTACTLESS card arrived.
I phoned to query this change and requested a replacement CREDIT card, emphasising that I DO NOT WANT A CONTACTLESS CARD. I was assured that this was no problem and a basic CREDIT card would be forwarded. INCREDIBLY , punctuated by 10 further phone calls, I HAVE TODAY RECEIVED THE 7th identical replacement CONTACTLESS CARD, Is there an intelligent human available in John Lewis Finance? ( I am an additional card holder on my wife's account)
Reviewed on: 14th January 2017
