Total lack of support particularly in times of great need, even when you've been with the bank as a loyal customer for 33+ years. Whilst the Santander boots rewards is an added bonus, the costs of facilitating the use of a much needed overdraft are utterly exorbitant.
Reviewed on: 9th March 2023
long winded deliberately diverted process to purchase and extremely pushy thereon!
1
Tried to buy online and it wouldn't allow me to purchase but told me to call to speak to someone the next day, delaying my purchase. The only apparent reason for that appeared to be that the person I eventually got to speak to became extremely pushy in constantly persuing numerous avenues to apply extreme pressure on me to buy numerous add on's, which I clearly stated I didn't want. Not impressed at this very low level sales tactics and would never recommend them!
Reviewed on: 9th September 2020