This company is a joke! I purchased a vehicle using their automated settlement figure on my old vehicle but when it come to actually purchasing the finance etc 2 days later they sent an incorrect settlement figure to the one we got off the automated line. They stated as the payment we made at the beginning of the month did register with the automated system but not with them to send out the confirmation amount even though they could see my payment!!. They stated I needed to pay the extra 200.00 and then they will refund me. Ridiculous I know but I put this on my car finance reluctantly (so I'm also paying APR) and placed a complaint as I they basically asked me to pay them deouble for me to then be refunded
Reviewed on: 15th May 2019
