The monthly £5 bonus for savers is a small extra but certainly below what you could get elsewhere if you have a lot of money in your account.The service i have found to be average over the phone but in branch i am very happy with how efficient the branch is in dealing with queries for who i can get hold of quickly.
Reviewed on: 26th August 2015
If you want an account from a bank that looks after its customers,First Direct is a good choice.First Direct is always at or near the top in terms of customer experience especially on MSE. Of the few times i have needed to contact the bank via its call centres i have always been satisfied without being passed around various departments that i was used to with other banks.
Reviewed on: 26th August 2015
