Very shocking this company report my review... by simply saying "don't believe you've had a genuine buying or service experience"...
Keeping paying my policy £17.10 for 12 months to such company and get nothing except rude rejection on their service....
Now they report me through "Trustpilot", however, if they wish to carry on arguing with this, I could spend a bit time on it although I am quite busy. Already emailed evidence of my policy to "Trustpilot"and waiting reply... Joking company!!!
Had been keep paying for 12 months, no one arrange boiler service, now my boiler got some problem, their team just reject to repair by asking tricky questions etc. When you try to argue with them, they just defenced them-self and dump all fault on customer.. Very poor service.
Now keep sending email asking renewal policy ! Never ever go with his company, really doubt Row.co.uk ethics. Beware! Row.co.uk. This has to be the worst company I've ever dealt with!
Already switched to alternative insurer next year !
Reviewed on: 24th June 2019
