They freeze your account and can terminate without any notice. I have over £18,000 in the account and cannot reach it. It's a scam to take your money
Do not fall for it because you will regret it. Check out other sites and you will read the reviews on how many customers money they have taken. I am close to becoming homeless because I cannot pay my rent or food and there is no understanding
Reviewed on: 3rd July 2019
Reply from
Hi Khadijah - accounts can be locked often only temporarily as a precaution. If this is the case for you, you should have received a note from our team (on the email address registered to your Monese account). If you haven't, please call our Customer Support team to discuss: https://monese.com/contact
Response date: 4th July 2019
Frozen accout
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They freeze your account and can terminate without any notice. I have over £18,000 in the account and cannot reach it. It's a scam to take your money
Do not fall for it because you will regret it. Check out other sites and you will read the reviews on how many customers money they have taken. Quick to respond to positive feedback but not help customers who have problems. I am making sure to write this review on all social platforms. No one deserves the stress.
Reviewed on: 3rd July 2019
Reply from
Hi there - sorry to hear you're having trouble with your account. The best thing to do is to check the email address registered to your Monese account for updates from the team. If nothing has come through, please feel free to give us a call.
Response date: 8th July 2019
