Daniel Austin's reviews - Smart Money People

Still the best

5

Still the best bank out there for customer service, especially answering the phone compared with other banks. Will never leave them. Reviewed on: 14th August 2023

Great savings account

5

Simple, easy-to-operate savings account with good rates and excellent customer service. Reviewed on: 11th April 2023

Great

4

Good credit card, but app is confusing Reviewed on: 4th April 2022

Best current account

5

Best customer service of any bank's current account Reviewed on: 4th April 2022

Amazing customer service

5

I love banking with First Direct - the customer service is second to none! Reviewed on: 27th March 2021

Brilliant 0% spending card

5

I got this card so I could spread the cost of my purchases, and it's been perfect. Reviewed on: 12th July 2020

Great service

5

Absolutely the best customer service I've ever received from a bank. Reviewed on: 8th February 2020

Great service

4

No problems whatsoever - would recommend. Reviewed on: 14th September 2019

Great service

5

A great credit card, and terrific service when applying for it. Reviewed on: 10th June 2019

Best customer service

5

I've been with First Direct for 20 years and the customer service is second to none. Reviewed on: 12th January 2019

Great prices for car insurance

4

I got a much better quote from esure when renewing my car insurance than I did from other companies Reviewed on: 14th September 2018

Amateurish for such a big bank

2

Keep making mistakes that they don't acknowledge Reviewed on: 29th June 2018

Excellent bank

5

Brilliant customer service, never any problems. Reviewed on: 10th February 2018

Brilliant

5

Excellent service - and they insure men too! Reviewed on: 14th August 2017

Great product

4

Perfect, no problems with setting up or running whatsoever. Reviewed on: 10th June 2017

5% savings if you save up to £300 a month

5

First Direct offer 5% savings from their Regular Saver Account, if you save between £25 and £300 a month. It's a fixed interest rate so won't change once you've opened the account. It's only available to First Direct current account customers. Reviewed on: 31st March 2017