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Name: Michelle E

Most Recent Reviews (2/2)

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Newbury Building Society - make it personal

NBS excelled again! I know that I can always trust Newbury Building Society to come up with the best deal, tailored to us which is where so many other banks have fallen down before. With the big lenders if the criteria is not a simple one and met you immediately hit the buffers but NBS always have the edge because they use common sense and logic to always provide the best product and service. After being a customer of yours since my parents opened an account for me when I was born 50 years ago I now wouldn't go anywhere else. It's how banks used to be 'a relationship' which I am sure will last my lifetime. And don't just take it from me. I have recommended your services to anyone who asks and they also now wouldn't go anywhere else. The moving in box of goodies was the icing on the cake! Fantastic staff, particularly Kate Rockall, fantastic NBS; a benchmark for all other banks and building societies to aspire to. Thank you! Reviewed on: 11th October 2019

Reply from Michelle, thank you for your kind words and taking the time to leave this wonderful feedback. It will mean a lot to our teams and to Kate, and we make sure we share this with them. Lovely to hear also you got the move in box! Enjoy :-) Response date: 11th October 2019

The friendly, approachable, trustworthy bank

They Newbury Building Society constantly exceed my expectations with their commitment to me as a customer both by level of service and rates offered. I recommend them to anyone and everyone I know looking for savings or a mortgage. They are the human face of banking. Reviewed on: 21st August 2019

Reply from Hi Michelle, thank you so much for taking the time to leave us feedback, its much appreciated. Our team will be thrilled to see your comments! Thank you Response date: 22nd August 2019