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Name: Jo

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Rude, unhelpful, incompetent

1
I'm with this awful company at the moment but I'd never renew with them. For the past 2 months they've taken my direct debit the day before my payday then charged me £20 for being late with my payments. When I phoned up they said they could change my payment day but I'd have to pay 2 instalments in 1 month. I told her that was a lot of money to pay out and she told me if I couldn't afford it I should look for insurance I could afford. ( great customer service........not ) Very rude on the phone. I would NEVER recommend this company and as soon as this year is up I'll be moving my insurance to a better company. Dont use them Reviewed on: 25th August 2019
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Jo