Brian required BOAS surgery. Thinking 1 day in the animal hospital would suffice, I was wrong. There was a pre-op and check over, then the operation itself. After Brian came home he then developed a lung infection and returned to the animal hospital for 5 days. All in all, there were 3 separate claims submitted to The Emporium. Each claim was dealt with extremely quickly, the money forwarded directly to the hospital. There was only a small shortfall (excess and a couple of extras), but I only had to put approximately £230 towards the 3 claims which far exceeded the original estimate and totalled approximately £3200. Made up with the service and would strongly recommend The Emporium. I am usually very untrusting of insurance companies, worried about the small print and complicated clauses, but certainly not the case with The Emporium. Thankyou.
Reviewed on: 9th October 2019
