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Name: Lee

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Never use Haven.They are awful scheming cheats (in my opinion*) *stated for legal reasons

1
I will keep updating this through my legal battle that is just commencing. My vehicle was stolen and recovered and they have basically tried to rip me off by offering in settlement half the value of my vehicle. I want it fixed but they claim the fixing cost more than the write off price but that only because they value the vehicle so low. In addition their service is absolutely atrocious. I have to chase every single time. They never call back. I have rejected their ridiculous settle offer and am taking the matter trough the Financial Ombudsman but I expect I'll have to end up taking this to the court. Be extra aware if you are a taxi driver as they do not honor their hire car commitment and for every day your car is off the road you lose money. Mine has been off the road for 7 weeks now so I will make a claim for lose of earning too. This is a terrible company to do business with. Do yourself a favor and pay a little more for a reputable insurance company (if such a thing exists that is) Reviewed on: 21st October 2019
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Lee