If you are ever unlucky enough to be in an accident that was not your fault well that means absolutely nothing. It is your fault, you will lose your NCB, have to pay your excess and any other costs. They will not let you make a non-fault claim it always has to be a claim against you
A year later £900 excess paid, injured in the accident and they still have not provided me any information on if this case has moved at all. Thank god for solicitors who actually do something because if it was down to Debenhams then it would never be resolved
The staff are rude and you spend all your time on hold to then be cut off.. or they will say they are awaiting an update for the third party. Hmm, not sure how they can use this excuse after a year? Luckily I have solicitor and family support to make sure I get everything back from this claim
Do not waste your money or time because you end up doing their job to get anything done!
Reviewed on: 28th October 2019
