If you're a young driver and choose to go with More Than Smart Wheels because they look cheap, DO NOT MAKE MY MISTAKE!! Their black box was inaccurate and unfair multiple times, if you need extra miles expect to pay out a huge chunk! (in my case, £670 added onto my policy for 4000 extra miles due to new job further away). I eventually cancelled with them 9 months into my policy because I found a more cost effective company WITHOUT black box, to then get a letter from More Than saying I owe almost £400! I rang up and they confirmed all my payments had been made, but I had outstanding payment on the extra mileage I took out, which was NOT mentioned to me when taking out extra miles or cancelling my policy. Spent 20 minutes arguing and got nowhere with my CASE. I enquired about filing a complaint form and they said for it to be acknowledged it would have to go further and include court, and as a young driver that's normally something no teenager can afford or want to face!! AVOID AND SPEND THAT LITTLE BIT EXTRA ON A COMPANY WHO WON'T SCREW YOU OVER!!
Reviewed on: 31st October 2019
