Appalling company - RIP OFF ATTEMPT
I took insurance with this company... Attempted to should I say. I took out the insurance online and was advised by their email that I would receive my documents within the next 30 mins and that I was not bound by or protected before this.....
2 Hours give or take - taking a cab all the way home as I couldn't collect the car I wanted to purchase. Called at 8am the next morning, payment still showing as authorised but not taken out yet, these JOKERS wanted to charge me £49.99 for insurance I NEVER GOT!!! They hadn't even taken payment yet and thought they could scam me out of that!
The 'customer service' agent, yea right, tried pulling the T's & C's, luckily I read them too, and when I asked for a manager she quickly said "ohhh the payment has been made void and will be refunded".
DO NOT GO WITH THIS COMPANY, absolute clowns!
Reviewed on: 9th March 2020
