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Wenzhe Cedric Chen's Reviews (1)

They do not refund when they say they will

1
We took out annual global travel insurance In February then cancelled it the next day. It has however so far taken 2 months to process the refund. It's been 5 phone calls, 3 emails, 3 tweets and each time they apologise, say they made a mistake and they'll process it. I'm now having to take them to a Small Claims Court. AVOID AVOID AVOID. Reviewed on: 28th April 2020
Wenzhe Cedric Chen's avatar
Wenzhe Cedric Chen