When trying to make a claim you have to jump through multiple hoops and fill lout a lot of paper work. After 2 hrs of being on hold to even begin a claim and 5 weeks for the claim to be reviewed they cut the cost of the claim down to 1/3, then took £50 excess. this left a pitiful amount and with the work put into getting the claim it would of been easier and more lucrative to cancel the policy.
Reviewed on: 8th May 2020
