Marks and Spencer home insurance under written by Aviva
1
Don’t use them it’s not Marks and Spencer it’s Aviva
My insurance quote for water damage was £850 with £250 access
They refused to pay out without seeing the damage
l was told they would be able to pay £300 ish as that is how much they can get the job completed for
Its was water damage to kitchen ceiling and walls effecting lighting the stain was so bad it would need 3 coats on ceiling
and the lights needed looking at
That was in January l still haven’t had it done
I don’t want to use there cheap painters
l don’t want strangers coming into the house
I asked if the work men would be local
I was told they could come from anywhere
The quote was fair and this company said if l except £300 on the day that’s all they would pay
Marks and Spencer has nothing to do with it
Lost it after 4 months just cancelled the direct debit
When l think of all the money they have had
Then won’t pay out on one small claim
Sylvie
Reviewed on: 15th May 2020
