Smart Money People Logo

Member Profile

Name: Dr Giovanni Garrisi

About you (What is this?)

Most Recent Reviews (2/2)

View All 

Discriminated Italy Citizen

1
I have been in the hospital for 2 months for COVID-19. After I spoken with customer services on 19th May 2020. Lloyd’s bank customers services told me that everything will work normal. unfortunate it was all deceived my internet bank stop work and the card still have the same issues. It is vital that we keep social distance under government guidelines to safe lives. However, my card stops working completely for no reasons. It comes on my mind that Lloyd’s bank is discriminated Italy citizen. Thereby Lloyd’s bank frozen my card for no reasons, I think they are not well prepared for COVID19. I regret to say that Lloyds Bank it Absolute disgraces, I’m a customer of Lloyd’s Bank since 2015, I normally my card works well but today it fails to work. My cards have an expired date in November 2022. Today I went at Asda’s shopping try to make a card payment with the correct pin but Lloyd’s bank refuses to release the money. I’m on quarantine I just went out for essential, because do not have anyone to do the shopping for me. However, I did use the mask but it not 100% safe for other shoppers. Also, I have used my internet bank apps and sent msg on 18 May 2020 to.customer service in regards to my issues no one reply. My cards Platinum have monthly fees, but Lloyd’s bank does not help customers the way they should do under their policy. Lloyd’s bank is doing a short cut which is completely illegal because they are breaching their own policies. If the Lloyds bank does not resolve this issues by this Friday 22nd May 2020. I’ll walk through your branch and you will put your employees in risk. Which means you as the bank will be fully responsibly for other lives. Reviewed on: 20th May 2020
Dr Giovanni Garrisi 's avatar
Dr Giovanni Garrisi

Lloyd bank Discriminated Italy Citizen

1
I have been in the hospital for 2 months for COVID 19. After I spoken with customer services on 19th May 2020. Lloyd’s bank customers services told me that everything will work normal. unfortunate it was all deceived my internet bank stop work and the card still have the same issues. It is vital that we keep social distance under government guidelines to safe lives. However, my card stops working completely for no reasons. It comes on my mind that Lloyd’s bank is discriminated Italy citizen. Thereby Lloyd’s bank frozen my card for no reasons, I think they are not well prepared for COVID19. I regret to say that Lloyds Bank it Absolute disgraces, I’m a customer of Lloyd’s Bank since 2015, I normally my card works well but today it fails to work. My cards have an expired date in November 2022. I’m on quarantine I just went out for essential, because do not have anyone to do the shopping for me. However, I did use the mask but it not 100% safe for other shoppers. Also, I have used my internet bank apps and sent msg on 18 May 2020 to.customer service in regards to my issues no one reply. My cards Platinum have monthly fees, but Lloyd’s bank does not help customers the way they should do under their policy. Lloyd’s bank is doing a short cut which is completely illegal because they are breaching their own policies. If the Lloyds bank does not resolve this issues by this Friday 22nd May 2020. I’ll walk through your branch and you will put your employees in risk. Which means you as the bank will be fully responsibly for other lives. Reviewed on: 20th May 2020
Dr Giovanni Garrisi 's avatar
Dr Giovanni Garrisi